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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

February 05, 2020

Brian Yensen in Service Dept Came in for a Inspection/emission/oil change appointment. Brian handled everything for my 4Runner. The service provided was outstanding! Brian More

by tomp15068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Yensen
Feb 05, 2020 -

Baierl Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Baierl Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Baierl Toyota Team (724) 741-1152

February 04, 2020

very nice have nothing to say coffee area no one new where the coffee cups w ere I told them to look in storeroom.they found them More

by theduke748
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Tom Claus, Douglas Barnes, James Davin
Feb 05, 2020 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Baierl Toyota Team (724) 741-1152

February 01, 2020

Enjoyed my experiece. Salesma was great and very professional general manager ghelp correct a problem with financing documents. The culture of the dealership was upbeat and very professional More

by Pacrawford77
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews, Michael Hull
Feb 02, 2020 -

Baierl Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Baierl Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Michael Hull, General Manager, michaelhull@baierl.com

February 01, 2020

Service appointment; satisfactory. Greeted politely. Completed in a reasonable amount of time. Employee, former Marine, thanked me for my service. I thanked him for his service. I was U More

by wjmcvay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Golembiesky
Feb 02, 2020 -

Baierl Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, The Baierl Toyota Team (724) 741-1152

January 29, 2020

All went very well. Employee friendly and patient with my questions Solved my question regarding a missing GP on the radio. My error in not checking it out beforehand,. R More

by AV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name.
Jan 29, 2020 -

Baierl Toyota responded

We appreciate the kind words, AV. We look forward to seeing you again in the future! Sincerely, The Baierl Toyota Team (724) 741-1152

January 27, 2020

Great friendly service! Each employee was able to answer my questions, provided advice, was patient, and truly such a positive experience for what can be painful at times. More

by Elly
Recommend Dealer
Yes
Employees Worked With
Andrew Schnelle, Douglas Barnes
Jan 28, 2020 -

Baierl Toyota responded

Elly, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from our Baierl Toyota team. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, The Baierl Toyota Team (724) 741-1152

January 25, 2020

Had a super experience at the dealership this past week. I got exactly the service I came in the dealership to get. I appreciate their quick response. More

by Joaniekh
Recommend Dealer
Yes
Employees Worked With
Lonnie Samba
Jan 27, 2020 -

Baierl Toyota responded

Joan, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Baierl Toyota! If there is anything else we can do for you, please feel free to give us a call. Best regards, Michael Hull, General Manager

January 23, 2020

work was done in a reasonable amount of time. work was completed reasonably. However, customer waiting area was freezing! Fix the HVAC so customers are comfortable and not needing blankets, wish I More

by franfernald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lady did not introduce herself, no clue what her name was
Jan 24, 2020 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Baierl Toyota Team (724) 741-1152

January 22, 2020

My salesman, Dave Mendenhall did an excellent job. He walked me through every step of the process. He thoroughly explained the details of my new Rav 4 and was very knowledgeable in helping me with my pa More

by Mobley130
Recommend Dealer
Yes
Employees Worked With
Dave Mendenhall
Jan 23, 2020 -

Baierl Toyota responded

Thanks for this marvelous review for Baierl Toyota and congratulations on your new car! We are so pleased that Dave able to provide you with such exceptional service. Enjoy your new Toyota RAV4! Thanks again, Michael Hull, General Manager

January 21, 2020

no problems I've dealt with this dealership for 20 years or more and never had a problem with any of the staff . This has always been a great place to deal with. More

by r.stetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Straub
Jan 21, 2020 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty for our Baierl Toyota team. We appreciate building long term customer relationships and we truly value your business. Best, Michael Hull, General Manager

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