Baierl Ford

Price gouging at the quick lane service My car was in for routine maintenance and I requested that they check the rear window wiper which was not working. I was quoted $130.00 for a multi fu My car was in for routine maintenance and I requested that they check the rear window wiper which was not working. I was quoted $130.00 for a multi function diagnostic, I declined. The Person offering this diagnostic was Robert who is more interested in padding the invoice than he is in fixing the vehicle or providing any level of customer service. More

My 2020 Escape I have been driving Ford Escapes since 2010 and was eagerly awaiting the 2020 arrival. We have purchased many vehicles from this dealership and have I have been driving Ford Escapes since 2010 and was eagerly awaiting the 2020 arrival. We have purchased many vehicles from this dealership and have been pleased every time. Our experience with Andy and Justin was great! They were friendly, knowledgeable and made the experience stress-free! More

My F150 was in for a 75000 mile tuneup and Pa. inspection. Getting an appointment and having a drop off was easy and convenient. I was texted when my truck w was in for a 75000 mile tuneup and Pa. inspection. Getting an appointment and having a drop off was easy and convenient. I was texted when my truck was ready and given the hours when I could pick it up. I am curious to see if gas mileage increases as it was dropping off lately. Ready to go hunting. Thank you. More

Service Just had a horrible experience over the phone with the service department. My 2017 Edge has an engine problem that should be covered by warranty. I pu Just had a horrible experience over the phone with the service department. My 2017 Edge has an engine problem that should be covered by warranty. I purchased the premium extended warranty and Fall well within limits, however they can not even look at my car until the end of November. Not only is this bad enough they don’t have a loaner so I am left to fend for myself without a car and no assistance offered by the dealership. There is a reason I paid for the premium extended warranty but apparently nothing can be done for another month. It’s a shame, My family and myself have bought all our cars from there. I Will never buy another car from there again. More

inspection everybody always treats me great I know rob for years and mike is very nice to keep up the great work I will be back again for my service everybody always treats me great I know rob for years and mike is very nice to keep up the great work I will be back again for my service More

Aim to Please Besides going in for a normal oil change and tire rotation and inspection, I had asked if they could work on fixing the weather stripping on my passen Besides going in for a normal oil change and tire rotation and inspection, I had asked if they could work on fixing the weather stripping on my passenger door, and with no hesitation they fixed it and help with making sure it would not come loose again! More

Service department always treats us with respect and care. Purchased new tires a d received a great price an quick service from Rob and his staff. department always treats us with respect and care. Purchased new tires a d received a great price an quick service from Rob and his staff. More

New truck warranty. Took care of my warranty issue promptly. They got the part in I needed and installed within a few days. Very efficient and painless. Thanks! Took care of my warranty issue promptly. They got the part in I needed and installed within a few days. Very efficient and painless. Thanks! More

No title Needed a used car, they had three model and make I wanted advertised online. I reached out via email and scheduled a test ride. Was able to test it Needed a used car, they had three model and make I wanted advertised online. I reached out via email and scheduled a test ride. Was able to test it and settled on what I thought was a fair price easily. Would recommend again and again. More

excellent service Oil change tire rotation and car wash in under an hour .this was my first time at Bairel Ford and I plan to have all my cars serviced here. Oil change tire rotation and car wash in under an hour .this was my first time at Bairel Ford and I plan to have all my cars serviced here. More