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Baierl Ford

Zelienople, PA

3.9
290 Reviews

540 South Main St

Zelienople, PA

16063

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290 Reviews of Baierl Ford

November 01, 2018

oil change My visit was on time. My car was done it the time they told me. Clean,neat service, All were very friendly and helpful. Great team. More

by caroltheteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Cazin, Jill Hahn, Lauren Schreck, Jennifer Stewart, Kevin Giesler, Roxy Racioppo
Nov 07, 2018 -

Baierl Ford responded

Wow! It's awesome to see so many great ratings! Thank you so much!

October 30, 2018

Oil change Fast and car was washed Only thing that would be better is a curtesy check of fluid levels, brakes, tire tread other routine maintenance items.. More

by Minivanmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Cazin
Nov 07, 2018 -

Baierl Ford responded

Thank you for the genuine feedback here. Sadly all those items really do take more time as you add them up, and we like to not keep wait times long for our customers. So I can't say for sure what direction we take going forward, but I'll let you know your opinion is being considered. Thank you for the review and feedback again!

October 22, 2018

Oil Change, PASI No Issues. Annual service and PA State inspection completed. Parking availability at the service center could be improved. Mike Brown was very help More

by PittPlug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Oct 29, 2018 -

Baierl Ford responded

We'll look into the parking but we're glad everything else went so well during your visit! Let Mike know if you need anything else!

October 21, 2018

Wonderful customer service If you are looking for a quality Ford dealership just North of Pittsburgh I highly recommend the welcoming staff of Baierl Ford. It was an easy purch More

by samson814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Covert, Frank Smith, Justin Uram
Oct 29, 2018 -

Baierl Ford responded

Thanks Samson! It makes us all so proud hearing about how our team made the process an easy one to go through! Let us know if you need anything else!

October 20, 2018

Service Great service. Jill is always very patient scheduling all my appointments. Interior cleaning looked awesome. Tony did a good job in our 2014 Ford Fu More

by MV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Hahn
Oct 29, 2018 -

Baierl Ford responded

Thanks MV! Glad to see two of our best took such great care of you!

October 12, 2018

Great Service Manager Rob is always great to work for. Work is always done very expeditiously. I'll be buying a new vehicle next year and will buy it here just because of t More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Cazin
Oct 29, 2018 -

Baierl Ford responded

Thanks Anthony for the high praise! Thats about as good as it gets for the service guys and they'll be proud to read this! Let us know if you need anything!

October 02, 2018

First Oil Change and tire repair Service done as scheduled in a timely manner. Roxy greeted me and kept me up to date as the tire was repaired. First oil change also completed as sche More

by Ranger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxy Racioppo
Oct 08, 2018 -

Baierl Ford responded

Thank you Ranger! Roxy is an excellent employee of ours. We're not surprised to hear she took care of you, but if you need anything else just reach out!

Oct 09, 2018 -

Ranger responded

Just a note that Roxy is a He not a She!!

September 22, 2018

Bought a new F150 truck. Traded my Silverado for my first ever F150 and I love it. Patrick and Justin are the best! I have bought two Explorers already from Baierl and am no More

by Dboes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Cazin, Patrick Dugan, Justin Uram, Jill Hahn, Kevin Giesler
Oct 08, 2018 -

Baierl Ford responded

Thank you for the review! We're glad you made the switch but have stayed a Baierl guy! means a lot to the whole team!

September 21, 2018

Service appointment 9/21 Excellent service, as usual. Roxy and Kevin kept me updated, service was quicker than I expected, and I was pleased that they had the part on-hand. More

by Kim S.
Recommend Dealer
Yes
Employees Worked With
Kevin Giesler, Roxy Racioppo
Oct 08, 2018 -

Baierl Ford responded

Thanks Kim! Glad to hear we've been keeping up the good work!

September 18, 2018

Always Outstanding Service Roxie always takes care of my vehicles. He takes the time to explain any service I may need. I've always taken both my vehicles to Baierl and would More

by Mthree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxy Racioppo
Sep 18, 2018 -

Baierl Ford responded

Thank you for the review of Roxy! She's an amazing employee and asset to the team! We can't wait to see you again!

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