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1,990 Reviews of BMW of Westlake - Service Center
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December 01, 2021
Great people and attention to detail. From sealed to service every experience has been tops. service every experience has been tops. More
by MATTFISH
Verified Customer
November 30, 2021
They have always been very professional and respectful. They are always informative and helpful, I definitely trust the service department. They are always informative and helpful, I definitely trust the service department. More
by TOMHERBERGER
November 30, 2021
From Cory greeting me, repair, then handing me my keys to my clean car, PERFECT! to my clean car, PERFECT! More
by Retired Car Guy
November 27, 2021
Staff very professional and courteous. A video was texted to me about the service that was being done and what else was needed. to me about the service that was being done and what else was needed. More
by egyptia
Employees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
November 27, 2021
Very nice sales and service staff. Was in and out in reasonable time. Car came back clean. reasonable time. Car came back clean. More
by nancir
Employees Worked With
November 27, 2021
I love the video of service recap! Very professional service! Very quick service and nice staff service! Very quick service and nice staff More
by Basiamaczka
Employees Worked With
November 21, 2021
Clear and detailed recommendations and suggestions. Expectations were set. I did need to wait longer than what I was told. Expectations were set. I did need to wait longer than what I was told. More
by RL
Employees Worked With
November 19, 2021
Did an excellent job servicing my car, they work it so quickly . Good costumer service quickly . Good costumer service More
by TASIRONLTD
Employees Worked With
November 19, 2021
Helpful and easy to work with. Helped get me into a Helpful and easy to work with. Helped get me into a rental car at a great rate. Will be back. Helpful and easy to work with. Helped get me into a rental car at a great rate. Will be back. More
by mshanabruch
Employees Worked With
Jim Strunk
November 18, 2021
They are always timely, proactive, and stellar in their communications and while I don't ever enjoy going for service, they really do make it as painless as possible. Little warning though: I almost ding communications and while I don't ever enjoy going for service, they really do make it as painless as possible. Little warning though: I almost dinged them a star this time because that new-ish espresso/cappuccino/coffee maker brews the worst tasting liquid EVER. You can't even CALL it coffee. It is absolutely vile and I truly hope they go back to a Keurig or add a reminder in their service text reminders to bring my own. I tried 3 different options (regular coffee, cappuccino, and espresso) thinking one of them had to be edible and could barely get down a single sip of any of the three. Wow is it bad. More
by AUDRAD
Employees Worked With
