BMW of Westlake

The experience was reflective of the vehicle I purchased. Very professional and engaged staff, including the general manager, salesperson and service department manager. The experience was respectful of my Very professional and engaged staff, including the general manager, salesperson and service department manager. The experience was respectful of my needs, they proviuded me with the all the facts and infomation I need to make a decision, then let me make my desision without pressure. More

I had a great experience buying a new car (535i XDrive)in February of 2011, from Ganley BMW in Middleburg Heights. Scott Bennett was very friendly, and possesses a friendly personality. During the buying pro February of 2011, from Ganley BMW in Middleburg Heights. Scott Bennett was very friendly, and possesses a friendly personality. During the buying process, Scott was very patient & took the time to explain to me & to my wifeevery little details & features about the car we bought.Scott was very courteous, & he kept in contact via e-mail & over the phone to answer every question or request i had, & to make sure i enjoy the ride of my "Ultimate Driving Machine". I recommend Ganley BMW, in Middleburh Heights, & i recommend Scott Bennett for future buy without any reservations, because they met or exceeded my expectations of service & honesty. More

Great experience leasing a new car here. Salesperson was very friendly and was great to work with. Scott spent extra time going over the new car with the options and making sure we were satisfied. Have been very friendly and was great to work with. Scott spent extra time going over the new car with the options and making sure we were satisfied. Have been a customer for the last nine years and will continue to come to this dealership for all of my BMW needs. More

scott was a great help in guiding us throught the process and advise and professionalism, general manager frank was made the experiance more pleasing and rewarding thank you and advise and professionalism, general manager frank was made the experiance more pleasing and rewarding thank you More

Scott was extremely helpful with a lease extension. He has kept in contact via email and over the phone to stay on top of the requested lease extension. Thanks, Scott! has kept in contact via email and over the phone to stay on top of the requested lease extension. Thanks, Scott! More

The manager was especially helpful. He was very courteous and returned calls in a timely matter. The sales people were also very nice on the day we bought the car and even afterwards, spending hou courteous and returned calls in a timely matter. The sales people were also very nice on the day we bought the car and even afterwards, spending hours with us to ensure we understood all our options. More

Mr. Bennett did a great job for me when I purchased my first BMW. His knowledge of BMW's is excellent and he explains every aspect of the vehicle and the purchasing process in understandable terms. I re first BMW. His knowledge of BMW's is excellent and he explains every aspect of the vehicle and the purchasing process in understandable terms. I recommend him and Ganley withour reservation. More

Scott has an easy going, friendly personality. At the same time he is very professional. Scott does an excellent job of staying in touch to make sure you're happy with your BMW and that your needs are me same time he is very professional. Scott does an excellent job of staying in touch to make sure you're happy with your BMW and that your needs are met. We bought our X3 from him and will buy any future BMW's from him as well. More

I REALLY appreciate Cassie, she helped me out so much when i was in need. I will always bring my service back to Ganley BMW because of her. God Bless RAISE!! when i was in need. I will always bring my service back to Ganley BMW because of her. God Bless RAISE!! More

Excellent service and experience overall The salesman that I worked was courteous and pleasant. He helped make my decision easy and informative. I highly recommended him and the dealership to anyone! that I worked was courteous and pleasant. He helped make my decision easy and informative. I highly recommended him and the dealership to anyone! More