BMW of Westlake

Scott was extremely helpful with a lease extension. He has kept in contact via email and over the phone to stay on top of the requested lease extension. Thanks, Scott! has kept in contact via email and over the phone to stay on top of the requested lease extension. Thanks, Scott! More

The manager was especially helpful. He was very courteous and returned calls in a timely matter. The sales people were also very nice on the day we bought the car and even afterwards, spending hou courteous and returned calls in a timely matter. The sales people were also very nice on the day we bought the car and even afterwards, spending hours with us to ensure we understood all our options. More

Scott has an easy going, friendly personality. At the same time he is very professional. Scott does an excellent job of staying in touch to make sure you're happy with your BMW and that your needs are me same time he is very professional. Scott does an excellent job of staying in touch to make sure you're happy with your BMW and that your needs are met. We bought our X3 from him and will buy any future BMW's from him as well. More

Mr. Bennett did a great job for me when I purchased my first BMW. His knowledge of BMW's is excellent and he explains every aspect of the vehicle and the purchasing process in understandable terms. I re first BMW. His knowledge of BMW's is excellent and he explains every aspect of the vehicle and the purchasing process in understandable terms. I recommend him and Ganley withour reservation. More

I REALLY appreciate Cassie, she helped me out so much when i was in need. I will always bring my service back to Ganley BMW because of her. God Bless RAISE!! when i was in need. I will always bring my service back to Ganley BMW because of her. God Bless RAISE!! More

Excellent service and experience overall The salesman that I worked was courteous and pleasant. He helped make my decision easy and informative. I highly recommended him and the dealership to anyone! that I worked was courteous and pleasant. He helped make my decision easy and informative. I highly recommended him and the dealership to anyone! More

My experience with Ed Hall, the sales associate, was fantastic. Ed is very knowledgeable, very calm, easy to speak to, and seemed very attentive to the details. Our negotiation was simple and respectf fantastic. Ed is very knowledgeable, very calm, easy to speak to, and seemed very attentive to the details. Our negotiation was simple and respectful and we were able to reach a deal quickly. Mike Hall the finance manager was thorough, kept things simple, and is a fun and outgoing person. I would highly recommend this dealership because they truly seem unconcerned with frivolous details and keep the process very focused on the customer and simple to understand and negotiate. I would definitely work with them again. More

This is my third car from Ganley BMW in Middleburg Heights,and I always have a good experience. I have enojoyed working with all of the sales staff and service department. Heights,and I always have a good experience. I have enojoyed working with all of the sales staff and service department. More

My husband and I have purchased 2 BMWs and leased 2 BMWs My husband and I have purchased 2 BMWs and leased 2 BMWs from Ganley BMW over the past 6 years and have been totally satisfied with the enti My husband and I have purchased 2 BMWs and leased 2 BMWs from Ganley BMW over the past 6 years and have been totally satisfied with the entire experience. The sales people are knowledgable and courteous, the business office competent and efficient and the service department outstanding. Our most recent purchase of of 2010 650 convertible in 2010 and a 350 xdrive wagon this past July were purchased through sales rep Scott Bennet. He has always been honest, knowledgable, and works around our schedules. He has always followed up on our purchases with phone calls, emails and offers to help with any questions or problems we might encounter, for example, programming the garage door remote. We intend to purchase the BMW brand in the future and will buy from Ganley BMW and ask for Scott Bennet as our sales rep. More

John Caruso made leasing my new BMW one of the easiest John Caruso made leasing my new BMW one of the easiest experiences I have ever had. He did exactly what he said he could do and there were no last m John Caruso made leasing my new BMW one of the easiest experiences I have ever had. He did exactly what he said he could do and there were no last minute surprises. My husband and I were in and out of there in probably a half hour---and he has followed up the deal with several phone calls and e-mails. We certainly appreciate John and will recommend him and the dealership to all of our friends. I love my new car...Sincerely, Sandi Negrelli More