BMW of Westlake

My experience at Ganley BMW was excellent. Sales people teamed up to make sure all my questions were answered and service was provided in the most timely manner. Follow up was great. And after purchase teamed up to make sure all my questions were answered and service was provided in the most timely manner. Follow up was great. And after purchase was made, they took time to go over everything I wanted to know about the car. They were very patient and didn't rush with explanations. The overall experience was so good, my husband who recently purchased a car from another dealership, was so impressed with not only the product, but the service, will be coming back to Ganley for his next car. More

It was a joy to deal with these folks. The day I picked up the car the delivery process took longer then I had anticipated, and there was the obligatory "upsell" by finance guy Mike with the additional opt up the car the delivery process took longer then I had anticipated, and there was the obligatory "upsell" by finance guy Mike with the additional optional services to contend with, but that was to be expected. Much of the lengthy delivery process was to acquaint me with the laundry list of features and options the car included. These were instructions which I was happy to receive. I knew what I wanted, and these guys delivered. I couldn't be happier if I was twins! More

My overall experience was exceptional in every aspect of the word considering we drove 300 miles to make this transaction. Jerry and Fred both bent over backwards to please my wife and I Sincerely, DPB the word considering we drove 300 miles to make this transaction. Jerry and Fred both bent over backwards to please my wife and I Sincerely, DPB More

I found the car I wanted on their web site and called the dealer. Just happened to get Scott Bennet and he did a great job going over the features of the car and "going to bat for us" on the price. The pre dealer. Just happened to get Scott Bennet and he did a great job going over the features of the car and "going to bat for us" on the price. The prep was excellent and we are very pleased with the car and the buying experience. More

John was a pleasant sales rep, not pushy and very knowledgeable of the products he is selling. I appreciated all of his help in purchasing my first BMW and providing me with the car I wanted and nee knowledgeable of the products he is selling. I appreciated all of his help in purchasing my first BMW and providing me with the car I wanted and needed. Our test drive of the X3 with John was helpful in making my decision and knowing that the X3 was a safe vehicle. The purchasing process went smoothly and car was delivered within the time period expected/promised. Robert gave us very good advice on ordering the X3 2013 model vs. purchasing an existing 2012 model. Overall, my experience with Ganley was positive and exceeded my expectations. Renee & Rich Manson More

Ken delk was very thorough and easy to work with. he was able to spend a lot of time explaining each component and demonstrating where necessary. thanks! able to spend a lot of time explaining each component and demonstrating where necessary. thanks! More

My entire purchase experience with Ganley BMW was a pleasure. All negotiations were made over the phone and the paperwork and financing was handle via emial before delivery. I flew to Ohio to pickup pleasure. All negotiations were made over the phone and the paperwork and financing was handle via emial before delivery. I flew to Ohio to pickup the car. Jerry picked me up at the airport and I was on my way home withing 2 hours of landing. Overall a great experience. I recommend this dealership. More

Everything went smooth and was fine. The vehicle was processes quickly and everything was described to me in detail about what the cars capabilities are. processes quickly and everything was described to me in detail about what the cars capabilities are. More

This is the second time I have purchased a vehicle from Jerry and the third from Ganley BMW. I bought my last BMW from another dealer and won't make that mistake again. Jerry is very professional and does Jerry and the third from Ganley BMW. I bought my last BMW from another dealer and won't make that mistake again. Jerry is very professional and does not pressure you at all. Can't think of a reason to go anywhere else. More

They were very courteous and fair in negotiating. My overall experience in the process was the best I have had in over 52 years. I would certainly recommend the saleman and dealership to my friends. overall experience in the process was the best I have had in over 52 years. I would certainly recommend the saleman and dealership to my friends. More