BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Leased a BMW from here, and although didn't quite get the deal I wanted, I am pretty happy for what I've got. They have a really good and friendly staff. the deal I wanted, I am pretty happy for what I've got. They have a really good and friendly staff. More
The expertise of the staff esp Brooks, Erik and Robert. They were very patience with me and answered any questions I had. There was no pressure and they made me feel as if I were the most important person They were very patience with me and answered any questions I had. There was no pressure and they made me feel as if I were the most important person at that time. They were all at the top of their game and the most professional yet friendly staff I have ever engaged with. They truly made me feel special. More
I generally dread the car buying experience... Not this time! Thank you John Caruso for all of your help and patience. You are the best time! Thank you John Caruso for all of your help and patience. You are the best More
I would definitely have to say that my experience at Ganley BMW was excellent. Both Robert and Mike were very cordial and answered any questions that I posed to them. I would have to say the person th Ganley BMW was excellent. Both Robert and Mike were very cordial and answered any questions that I posed to them. I would have to say the person that added the most to the experience was Sean, a client adviser. He was very diligent in making sure he had all the information from me about what I was looking for. He wanted to make sure he could point me in the right direction and find the vehicle I would love. Sean was very easy to talk to and i believe he took a sincere interest in what I was looking for. Again, I believe that Sean made the entire process "painless", smooth and even enjoyable. More
Great experience. Mr. Zito was very quick to respond to phone calls and emails. The whole process was crystal clear and very expedient. Car arrived perfectly, and the price was great. Highly recommend. phone calls and emails. The whole process was crystal clear and very expedient. Car arrived perfectly, and the price was great. Highly recommend. More
John and Mike H. & Mike L are excellent to work with. They make car buying fun and enjoyable. Mike Lepre is great in service, he calls you back ASAP and is always helpful explaining any work required. They make car buying fun and enjoyable. Mike Lepre is great in service, he calls you back ASAP and is always helpful explaining any work required. More
The entire process at Ganley was seamless from the sales assistant, through the General Manager, and onto the Financial Manager. They were extremely personable, were genuinely concerned about getting me in assistant, through the General Manager, and onto the Financial Manager. They were extremely personable, were genuinely concerned about getting me into the car I wanted versus what they had to sell, and were responsive to my questions/concerns. When I came to get my car the Finance Manager had all the pre-work done to make the transaction as quick as possible. Lastly, the sales assistant walked me through all the car's functionality and truly wanted me to understand it so that I would enjoy this vehicle to the fullest. Overall, an excellent experience from start to finish, and lastly, theirs was the best deal when comapring to two other dealerships. More
The BMW experience at Ganley BMW was made possible by the friendly atmosphere and professionalism in which Ken Delk, my Client Advisor, presented himself on the day of the purchase of my BMW 328i sedan. Th friendly atmosphere and professionalism in which Ken Delk, my Client Advisor, presented himself on the day of the purchase of my BMW 328i sedan. The length of time Ken gave me to drive the BMW around the dealership area was unexpected. It gave me a great BMW driving experience and was appreciated as well. Robert Stecker then introduced himself as the New Car Manager and was very personable and professional. Mike Hall, the Business Manager, was friendly, courteous, and professional as well. I would not only recommend driving a BMW but driving a BMW from the Ganley BMW team of Robert Stecker, Ken Delk and Mike Hall a must! More
I just bought a 2013 328i with xDrive from Ganley BMW and it was such a pleasure working with Mr. Rorapaugh. Brooks is such a warm, kind and patient gentleman always ready to answer your questions and make y it was such a pleasure working with Mr. Rorapaugh. Brooks is such a warm, kind and patient gentleman always ready to answer your questions and make you comfortable. I would definitely recommend Brooks and Ganley BMW to everyone. More
Spent time to explain all the options available in BMW 3 series. Clearly explained all th terms prior making the deal. I feel that over all he did great job and matched the deal well. So finally got a great series. Clearly explained all th terms prior making the deal. I feel that over all he did great job and matched the deal well. So finally got a great car to drive. More