BMW of Westlake

The staff at Ganley BMW go out of their way to understand your needs and try to fit them into a good deal. Frank Steffen and John Caruso were there to answer every question, look at every alternative and nev your needs and try to fit them into a good deal. Frank Steffen and John Caruso were there to answer every question, look at every alternative and never made me feel pressured in any way. Their service continued after the sale was completed. Would unquestionably recommend this dealership to anyone. More

This is my third BMW the car speaks for itself but the staff at Ganley BMW is the best. i originally had gone to 2 other BMW dealerships before i purchased my 1st car and as soon as i walked into Ganley i staff at Ganley BMW is the best. i originally had gone to 2 other BMW dealerships before i purchased my 1st car and as soon as i walked into Ganley i knew this was the place i wanted to purchase my car everyone goes out of their way to be kind and considerate. Ken Delk has been my salesperson for my 3 cars and he is very knowledgeable and makes the whole experience a simple task. i met Robert Strecker for the first time and he also went out of his way to make my deal simple, and quick! i will always buy a BMW and will always go to Ganley to lease my vehicle in the future. More

This is the third BMW I have leased/purchasded from John Caruso. The details he provides in both the pre-sale explaination of options, which effectively helped me decide my best purchase option, and the po Caruso. The details he provides in both the pre-sale explaination of options, which effectively helped me decide my best purchase option, and the post closing car instructions were all excellent. I drove away completely satisfied (again). More

We had a blast throughout the whole prosess of buying a car. The personell is very freindly, personable and knowledgable. I have got exactly what I wanted and am liking it more and more. Great team! car. The personell is very freindly, personable and knowledgable. I have got exactly what I wanted and am liking it more and more. Great team! More

The Ganley BMW Team was exceptional;. Our Client Advisor, John Caruso styaed the course, understood how important it was to us to make the best decision we could, and came through in the end with a great new John Caruso styaed the course, understood how important it was to us to make the best decision we could, and came through in the end with a great new vehicle at a price that was right for us. This is our second BMW purchase in 16 months. We will be back! More

My salesmen was helpful, patient, and friendly. Made the experience very easy for me. I also feel the explanation of the vehicle was easy and the dealership accomodated my schedule. Will recommend. experience very easy for me. I also feel the explanation of the vehicle was easy and the dealership accomodated my schedule. Will recommend. More

Wanted to make the deal as quickly and painlessly as possible, and this was accomplished. everything was handled in a most seamless manner and car is just as promised. possible, and this was accomplished. everything was handled in a most seamless manner and car is just as promised. More

Frank Steffen send me an email to remind me of my end of my lease. He was a good listener and answered all my pertinent questions,thoroughly explained all my options. Dirk also took his time explaining and my lease. He was a good listener and answered all my pertinent questions,thoroughly explained all my options. Dirk also took his time explaining and answering all my inquiries. I had to pick my car a day earlier and was very accommodating which save me from taking off from work. Eric who did all the paper work, was cordial, friendly inspite that he had a very busy day and working late . I appreciate the type of service these 3 gentlemen for there patience with me I will be back in 3 yrs and I hope these 3 gentlemen are still employed by Ganley. More

Ken was great in the process. Everything was done in a timely fashion and the car and all of the options were properly shown. It was a solid experience. timely fashion and the car and all of the options were properly shown. It was a solid experience. More

Ken did a good job as always, just hope he can find my wife a car soon...... We were able to turn my X5 in early which really was nice.. wife a car soon...... We were able to turn my X5 in early which really was nice.. More