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BMW of Westlake

Westlake, OH

4.8
4,346 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,346 reviews

May 16, 2013

The gentlemen we worked with appreciated the "time crunch" we had, were very courteous, and very responsive via phone and email prior to going to the dealership. This is what we expect for service at More

by lisamwhite
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 07, 2013

I visited BMW Ganley and dealt directly with Ken Delk. I purchased a car from him a couple years ago and I felt the need to only deal with him again. My last experience was exceptional and those are people More

by mlaboy40
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 05, 2013

Extremely professional, and highly informative, all of the sales and service team that I had the pleasure of working with went above and beyond in the customer service area. They gave great suggestions, More

by jds242
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Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Palmer
May 01, 2013

My experience with Ganley BMW was efficent. My salesamn John Carusoe was extremely delightful. The customer service I experience is worth sharing with colleagues and family. I have been a returning custome More

by cuyahoga14
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Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Finace Employee great customer service
May 01, 2013

Dirk provided exceptional customer service to my husband and I. He was very professional and really wanted to make sure we fully understood all the features our new car had to offer. He even demonstrated t More

by Mseeley
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
April 30, 2013

Very friendly staff to deal with leasing a new BMW. One of the easiest dealerships I have dealt with. Very informative about the whole process and felt very comfortable. Would definitely deal with Ganley B More

by mjlatessa
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
April 30, 2013

Dirk did a great job working with me through e-mail correspondence before I had a chance to visit the store. Once I arrived he streamlined the buying process very nicely. Excellent dealership. More

by mlatessa
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
April 29, 2013

Dirk did an excellent job of giving the full details of the vehicle including comparing and contrasting with the competition without bashing the competition, but rather, highlighting the value differentiat More

by HARVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 22, 2013

Tom and Fred were very accommodating and gave a fair true market price. I would definitely reccommend this dealership to anyone looking for a CPO BMW. More

by bgarba
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Palmer, Tom Zito
April 18, 2013

The total experience was fantastic, starting with the test drive to signing the papers and picking up the car. Everyone was very friendly and professional. I will definitely come back to purchase anoth More

by SZappola
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
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