BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience leasing a new car here. Salesperson was very friendly and was great to work with. Scott spent extra time going over the new car with the options and making sure we were satisfied. Have been very friendly and was great to work with. Scott spent extra time going over the new car with the options and making sure we were satisfied. Have been a customer for the last nine years and will continue to come to this dealership for all of my BMW needs. More
scott was a great help in guiding us throught the process and advise and professionalism, general manager frank was made the experiance more pleasing and rewarding thank you and advise and professionalism, general manager frank was made the experiance more pleasing and rewarding thank you More
Scott was extremely helpful with a lease extension. He has kept in contact via email and over the phone to stay on top of the requested lease extension. Thanks, Scott! has kept in contact via email and over the phone to stay on top of the requested lease extension. Thanks, Scott! More
The manager was especially helpful. He was very courteous and returned calls in a timely matter. The sales people were also very nice on the day we bought the car and even afterwards, spending hou courteous and returned calls in a timely matter. The sales people were also very nice on the day we bought the car and even afterwards, spending hours with us to ensure we understood all our options. More
Scott has an easy going, friendly personality. At the same time he is very professional. Scott does an excellent job of staying in touch to make sure you're happy with your BMW and that your needs are me same time he is very professional. Scott does an excellent job of staying in touch to make sure you're happy with your BMW and that your needs are met. We bought our X3 from him and will buy any future BMW's from him as well. More
Mr. Bennett did a great job for me when I purchased my first BMW. His knowledge of BMW's is excellent and he explains every aspect of the vehicle and the purchasing process in understandable terms. I re first BMW. His knowledge of BMW's is excellent and he explains every aspect of the vehicle and the purchasing process in understandable terms. I recommend him and Ganley withour reservation. More
I REALLY appreciate Cassie, she helped me out so much when i was in need. I will always bring my service back to Ganley BMW because of her. God Bless RAISE!! when i was in need. I will always bring my service back to Ganley BMW because of her. God Bless RAISE!! More
Excellent service and experience overall The salesman that I worked was courteous and pleasant. He helped make my decision easy and informative. I highly recommended him and the dealership to anyone! that I worked was courteous and pleasant. He helped make my decision easy and informative. I highly recommended him and the dealership to anyone! More
My experience with Ed Hall, the sales associate, was fantastic. Ed is very knowledgeable, very calm, easy to speak to, and seemed very attentive to the details. Our negotiation was simple and respectf fantastic. Ed is very knowledgeable, very calm, easy to speak to, and seemed very attentive to the details. Our negotiation was simple and respectful and we were able to reach a deal quickly. Mike Hall the finance manager was thorough, kept things simple, and is a fun and outgoing person. I would highly recommend this dealership because they truly seem unconcerned with frivolous details and keep the process very focused on the customer and simple to understand and negotiate. I would definitely work with them again. More
This is my third car from Ganley BMW in Middleburg Heights,and I always have a good experience. I have enojoyed working with all of the sales staff and service department. Heights,and I always have a good experience. I have enojoyed working with all of the sales staff and service department. More