BMW of Westlake

Very Positive experience. Brooks was extremely courteous, knowledgeable and extremely helpful. He pointed out all the features and benifits then worked with me to understand the entire process. All of my enc knowledgeable and extremely helpful. He pointed out all the features and benifits then worked with me to understand the entire process. All of my encounters with the Ganley BMW team was nothing but Positive. I will purchace my next car at Ganley BMW also More

The sales experience with Ganley BMW was extremely pleasant. The entire staff was welcoming and helpful. In particular, Brooks Rorapaugh, was exceptional. He was the most knowledgeable and thorough s pleasant. The entire staff was welcoming and helpful. In particular, Brooks Rorapaugh, was exceptional. He was the most knowledgeable and thorough salesman with whom I have worked in the car buying process. More

Visited 4 BMW dealerships in Cleveland looking for a 2013 650GC. Least amount of hassle and most honest. No gamesmanship. They obviously wanted to make money on the car but were wiling to compromise. 650GC. Least amount of hassle and most honest. No gamesmanship. They obviously wanted to make money on the car but were wiling to compromise. More

I would highly advise anyone looking for a BMW, new or used, to go to Ganley BMW. Kind, courteous, and knowledgeable, they offer great deals and excellent service! used, to go to Ganley BMW. Kind, courteous, and knowledgeable, they offer great deals and excellent service! More

This my first at this dealership and my experience was excellent. From the first hello can I get you a coffee to the final handshake . Jerry was knowledgable and friendly and made the whole experience gre excellent. From the first hello can I get you a coffee to the final handshake . Jerry was knowledgable and friendly and made the whole experience great. They gave me a good trade in allowance on my BMW and a fair price on the beautiful car I purchased. If asked would I go to this deanship again the answer would be yes. More

We love our new BMW. This is our third car purchased from Ganley of Middleburg Heights and we keep coming back because of John Caruso and the entire staff. It is always a pleasure doing business here. We are Ganley of Middleburg Heights and we keep coming back because of John Caruso and the entire staff. It is always a pleasure doing business here. We are always treated well and they make all aspects of purchasing and servicing a easy. More

Last week I had the best experience in decades of buying/leasing vehicles. Ken Delk and Robert Strecker at Ganley BMW were simply outstanding. Their professionalism, responsiveness and helpful natu buying/leasing vehicles. Ken Delk and Robert Strecker at Ganley BMW were simply outstanding. Their professionalism, responsiveness and helpful nature getting me into the vehicle I wanted was extraordinary. Ken's time to introduce me to the BMW brand, his level of knowledge and interpersonal skills were exceptional. The experience from Ken and Robert was a stark contrast to the treatment I received from another Cleveland area BMW dealership which turned me off to the BMW brand 2 years ago. I greatly appreciate the work of Ken Ganley, Ganley BMW, Ken Delk and Robert Strecker for making the dreaded experience of acquiring a vehicle a pleasure. With the addition of the new BMW from Ganley BMW we now have 3 vehicles from Ganley dealerships and I could not be happier with their consistent level of professionalism and customer service. More

Sean excelled in locating a car that I love, with all of the options that I preferred and at a great price. He was extremely professional and friendly to work with and it is clear he is passionate about hi the options that I preferred and at a great price. He was extremely professional and friendly to work with and it is clear he is passionate about his job and strives to provide the highest quality of service. I would feel very comfortable recommending Sean and Ganley to anyone interested in a BMW. More

The most professional and warm engagement I have ever experienced in the purchase of an automoble.Dirk was sensitive to my timeframe and schedule and friendly and attentive in focusing on my needs and ex experienced in the purchase of an automoble.Dirk was sensitive to my timeframe and schedule and friendly and attentive in focusing on my needs and expectations.A true pleasure to do business with him and his brother Frank. More

The dealer was very friendly and the experience was very smooth. Ken was in constant contact with me through the whole order process. And they worked to make the paperwork signing very efficient. I plan on smooth. Ken was in constant contact with me through the whole order process. And they worked to make the paperwork signing very efficient. I plan on dealing with them again on my next purchase More