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BMW of Westlake

Westlake, OH

4.8
4,346 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,346 reviews

August 10, 2013

Jerry was kind, knowledgable, and a consummate professional. He is exactly the sort of person that BMW should have to represent the brand. Erik too was a pleasure to work with in explaining and More

by smithlawyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Palmer
August 09, 2013

Was extremely pleased with Jerry's excellent customer service skills. Everyone I dealt with through the process was extremely professional and friendly. I wasn't originally even planning to purchase a ca More

by Cblakeeddy
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 08, 2013

I had a very good experice with BMW Ganley. I just moved from Germany to the United States and I was looking for a car. When I found a BMW X3 at Ganley, they didn´t only sold me the car. They helped me thro More

by Henkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito
August 06, 2013

This dealership worked with me for all my needs. Tom Vito went above and beyond to make sure I got the car I wanted and the right price. I highly recommend this dealership to everyone. I am very happy with m More

by tammyrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito
August 05, 2013

Tom Zito was very professional and did a great job helping me pick out my BMW. He was great throught the entire process including shipping my car to me. More

by akcable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zito
July 30, 2013

We had purchased a 2005 BMW from John Caruso and when it came time to replace the vehicle we came back. The experience this time was as good or better than last time. We were also influenced by having exc More

by s14mohr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Lepre
July 30, 2013

Very fast and efficient dealership willing to work with any situation. John was also very responsive and would email or call me back as soon as possible. Also appreciated being able to do most of the deali More

by cdobrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 28, 2013

Excellent experience. Very helpful. Stayed late to get our trade in valued and to close the deal. We love our car and will be back for our next. More

by bjuchno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Palmer
July 24, 2013

I was absolutely pleased with the service from Brent McKenzie, Fred Palmer and Jerry Mancini They all worked as true professionals, they were very welcoming to all questions and concerns, definitely More

by bgibson1
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brent McKenzie, Fred Palmer
July 22, 2013

Extremely friendly and helpful in every single aspect. Great auto demo during test drive, wonderful follow up!! The staff I dealt with was amazing. Will definitely give Howard and Erik continued business More

by heidimcorrigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Schneider
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