BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We recently purchased a BMW 640i convertible from Dirk and Frank Steffen at Ganley. From the initial phone call with Frank Steffen, through the delivery with Dirk Steffen, ourexperience with this dealers and Frank Steffen at Ganley. From the initial phone call with Frank Steffen, through the delivery with Dirk Steffen, ourexperience with this dealership was first class. In northeast ohio, we have been to every luxury car dealership in the area and they are the absolute best! These two are honest, sincere, and seem to truly love what they do. In fact, one Sunday we were browsing the grounds and actually got some help from individuals who were receiving a vehicle. Our advice: if you are buying a BMW in the surrounding area, Ganley BMW will not disappoint!! More
Extremely professional service. Much attention and a lot of time was put in to finding the particular car I desired. A very reasonable and respectable negotiation was made. By far the best service I have ev of time was put in to finding the particular car I desired. A very reasonable and respectable negotiation was made. By far the best service I have ever received from a BMW dealership! More
Excellent experience and great price. I travelled two hundred miles to work with these guys. The whole staff, not to mention Dirk Steffen, were first class in dealing with and made the buying experience hundred miles to work with these guys. The whole staff, not to mention Dirk Steffen, were first class in dealing with and made the buying experience very enjoyable. More
While purchasing a new car is fun and exciting, it can also be overwhelming with the choices and negotiations required to get what you want. I had the pleasure of working with Frank Steffen and his team also be overwhelming with the choices and negotiations required to get what you want. I had the pleasure of working with Frank Steffen and his team in the past. They are a professional group and make sure you as a customer, you're very well informed and make the right decision. It is their professionalism and the willingness to work with us on what we need that brought us back to Frank Steffen and Dirk Steffen. They worked with us, around our travel schedules, to make sure that we were more than satisfied with our new car. If you're in the market for a BMW, I strongly suggest you call on Frank or Dirk, or one of their team members! More
I was very pleased with the experience I had working with John Caruso - we were actually able to get most of the deal worked out over the phone. He used no gimmicks, only full accurate explanations for what John Caruso - we were actually able to get most of the deal worked out over the phone. He used no gimmicks, only full accurate explanations for what I wanted to know. John promised me a fair deal for my trade in without being able to quote a final price over the phone - and he delivered. It was well worth my drive away from my local market, and I will be back in the future. More
My experience with Ganley BMW was great. All of the employees were very polite. If I was to buy another car from the experience it would be a BMW and from Ganley BMW. employees were very polite. If I was to buy another car from the experience it would be a BMW and from Ganley BMW. More
I was interested in a used BMW Z4 with low miles as a weekend car. After searching autotrader.com, I found Ganley BMW had as competitive a price as any dealership within 200 miles (my limit for search) weekend car. After searching autotrader.com, I found Ganley BMW had as competitive a price as any dealership within 200 miles (my limit for search) and just so happened to be within 25 miles of my location. Sean and Fred were easy to deal with and I would recommend them. More
The best dealership I have ever worked with. The three The best dealership I have ever worked with. The three employees I worked with are very nice people. I will come back for another vehicle in a few y The best dealership I have ever worked with. The three employees I worked with are very nice people. I will come back for another vehicle in a few years and will recommend this dealership to all of my friends. More
Howard Schneider, Client Advisor-Saleman, was great to work with. Very low pressure, answered all my questions, and got me a great price. Highly recommend using Howard. work with. Very low pressure, answered all my questions, and got me a great price. Highly recommend using Howard. More
Sean Roberts was extremely knowledgeable and very nice to work with. From the minute he introduced himself I was very comfortable and not at all pressured to buy a car. He was there to introduce us to BMW i work with. From the minute he introduced himself I was very comfortable and not at all pressured to buy a car. He was there to introduce us to BMW its quality and amazing technology. This was my first BMW purchase and the experience was stellar. I am very proud of my purchase and have become a new BMW believer. More