BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I bought my first BMW from BMW Cleveland. I was not at all happy with the service. My husband always bought his BMW's from Ganley BMW. He always had wonderful things to say about the dealership. I am n all happy with the service. My husband always bought his BMW's from Ganley BMW. He always had wonderful things to say about the dealership. I am now a Ganley BMW lover. I will never buy another vehicle from BMW Cleveland. The friendliness of everyone along with the service is unbeatable. I have also recommended Ganley BMW to my friends. Thank you to everyone! More
I would like to say my experience with Ganley BMW was an enjoyable experience. The general sales manager Frank Steffen was very helpful in locating my new 535 xi M sport and putting me in contact with Broo enjoyable experience. The general sales manager Frank Steffen was very helpful in locating my new 535 xi M sport and putting me in contact with Brooks Rorapaugh my client advisor. They both made my lease return easy and had my new BMW ready to drive out of the showroom after giving me a thorough orientation to the new technology! This is my fourth BMW lease and it was by far the smoothest! I would give them my highest rating for the time and personal attention I received! Thank you Ganley BMW! More
This is the third BMW that I have gotten from this dealership, and everytime I go there I receive nothing but great service. Ken in new car sales has always been helpful, and Mike in service always h dealership, and everytime I go there I receive nothing but great service. Ken in new car sales has always been helpful, and Mike in service always helps me out. More
This is my second Purchase from Ken Delk at Ganley BMW and he did not dissappoint. Ken Delk was able to get my wife into the right car with the right equipment. He was easy to work with and made the negot and he did not dissappoint. Ken Delk was able to get my wife into the right car with the right equipment. He was easy to work with and made the negotiation process very easy. He took extra time to familiarize us with all the features of our new BMW. In addition my experience with the Ganley BMW service department over the years has been excellent. Mike Lepre in particular always handles my service calls with consistently high customer service. More
Just purchased x 5 two days ago. Pleased with sales experience, people were all nice, helpful and courteous. I hope that the service will be as good. experience, people were all nice, helpful and courteous. I hope that the service will be as good. More
This is my 2nd new car from Ganley BMW and John Caruso. John is great to work with and makes the experience easy and comfortable. I will continue to go to John for my cars in the future and would recommen John is great to work with and makes the experience easy and comfortable. I will continue to go to John for my cars in the future and would recommend both John and Ganley BWM to anyone looking for a new or used BMW. The dealership on the whole is great as well, with a wide selection of cars that are ready to go and service that, while I have only used it minimally (great cars!) has been perfect. Therefore, in my opinion, Ganley BMW gets my highest rating because the selection is great, the service department is easy to work with and requires zero hassle, and my sales experience with John Caruso has always been outstanding. John has checked in with me periodcally over the years that I've had the BMWs and is always there to answer questions and help with the new car process. Overall, in my 20+ years of driving and buying cars, the best dealership experience has been, by far, at Ganley BMW. More
I have purchased several cars in the past but I have never had such an enjoyable experience as I did at Ganley BMW. Everyone at the dealership was very accommodating and pleasant. I have never owned a B never had such an enjoyable experience as I did at Ganley BMW. Everyone at the dealership was very accommodating and pleasant. I have never owned a BMW before and wasn't sure if I would be able to purchase the car that I wanted and still be within my budget. Shawn Redic and his management team made it happen! This is an A “class dealership which deserves high ratings. I'm extremely happy with my purchase and the service received. I just might be a BMW customer for life. Thanks Shawn!! More
I purchased a certified pre-owned 2009 BMW 328i 2 door coupe from Jerry Mancini at Ganley BMW in Middleburg Heights, Ohio. I had been searching for a perticular group of options and color schemes and the coupe from Jerry Mancini at Ganley BMW in Middleburg Heights, Ohio. I had been searching for a perticular group of options and color schemes and the vehicle showed up on the BMW CPO website search. After submitting a request for information, he called me promptly the next morning, provided the information I requested and answered all my questions about the vehicle, assuring me the vehicle was spotless. The purchase process by phone went quickly. Since I was an out-of-state buyer, Jerry met me at the airport (on his day off) and took me to the dealership where he made sure I was thoroughly satisfied with the car before we started the paperwork. There were absolutely no surprises: the car was immaculate, the paperwork was in order, and everyone was very cordial and helpful. They also treated me like I was a frequent customer. I was reluctant to purchase a vehicle out-of-state and travel to pick it up sight unseen, but I would not hesitate to do it again with this dealership and Jerry in particular. More
The sales team and staff was very friendly, informative and helpful. They worked with me to get the vehicle options I wanted quickly and a good price. and helpful. They worked with me to get the vehicle options I wanted quickly and a good price. More
The staff at Ganley BMW was very professional, knowledgeable about the product, and courteous. I appreciated the straightforward manner with which I was dealt. Nice job. knowledgeable about the product, and courteous. I appreciated the straightforward manner with which I was dealt. Nice job. More