BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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From start to finish my experience of purchasing a BMW 428xI coupe at Ganley was flawless. Howard Schneider as sales person was most professional in presenting the agency and in meeting my particular conc 428xI coupe at Ganley was flawless. Howard Schneider as sales person was most professional in presenting the agency and in meeting my particular concerns. He was free with his time in arranging for the purchase, kept me informed along the way, and carefully walked me through the wide range of equipment and functions of the 428xI at the time of delivery. Both Howard's demeanor and professionalism are reflective of the quality of service provided by Ganley BMW and the care shown clients. Add to that the purchase of a fantastic car at a great price and I could not recommend Howard and Ganley more highly. Richard Lutz More
I drove 4 hours to purchase my BMW. Jerry made the whole experience very simple.My car looked near perfect for a 2012 BMW! I highly recommend Jerry Mancini for your next BMW purchase! experience very simple.My car looked near perfect for a 2012 BMW! I highly recommend Jerry Mancini for your next BMW purchase! More
It was a pleasure working with John when we were making our decision on what we would do when our lease expired. He was very gracious, helpful, extremely professional, and very knowledgeable about the car our decision on what we would do when our lease expired. He was very gracious, helpful, extremely professional, and very knowledgeable about the cars and our options. I am very happy with our experience and will gladly recommend the dealership and John to anyone in the market for a car. All the employees at Ganley we came into contact with were very professional. More
I started looking for a new car a few months ago. As a new customer, the staff at this dealership was more than helpful and courteous to me and my family. I made several trips to the dealer, each time tak new customer, the staff at this dealership was more than helpful and courteous to me and my family. I made several trips to the dealer, each time taking cars for test drives, and sitting down with Dirk to go over options, models, and pricing. I would highly recommend working with him, he is knowledgeable and passionate about the brand and making sure every client is happy. I never felt like anyone was rushing me to make a decision either. Working with the team at Ganley BMW made the experience of buying a new car just that much better. And they found the perfect car for me! More
Jerry Mancini was very accomodating with the information I needed to xxxxx the condition of the car via phone/email. As I was an out-of-state buyer from 3+ hours away, this was important for me in determini I needed to xxxxx the condition of the car via phone/email. As I was an out-of-state buyer from 3+ hours away, this was important for me in determining whether to seriously consider it for purchase and make the drive to Ganley in person. Furthermore, Jerry and the staff was very helpful on-site to accommodate my requests for further inspection of the vehicle to give me a very good comfort level with the car. Overall the staff was very friendly and it was a great experience!! More
Working with Dirk at Ganley BMW was a great car buying experience. I left the dealership knowing exactly what I purchased and why I made the purchase with full confidence. With all of the technology in t experience. I left the dealership knowing exactly what I purchased and why I made the purchase with full confidence. With all of the technology in the BMW, I thought it would take awhile to familiarize with everything, but with the training and walkthrough provided by Dirk I was able to play with all the electronic toys on the drive home. I would recommend anyone looking to get into a BMW to head down and see Dirk for a great test drive of your ultimate driving machine! Thanks to Dirk and the entire team at Ganley for getting me my first BMW. More
Excellent dealership. The entire experience was very satisfying. From looking at the potential cars to the description of the features, everything was very specific and clear. They were more than fair w satisfying. From looking at the potential cars to the description of the features, everything was very specific and clear. They were more than fair with the price. The paperwork was ready to go and well organized and only took a few minutes to complete. The delivery process was excellent, with the operation of the car being explained in great detail and demonstrated. The car looked great for the delivery. I would return to the dealership the next time I purchase a BMW. More
My experience with Gainley BMW was great. Tom, along with all others were very proactive in helping me get my car at the earliest. All my questions and concerns were appropriately dealt with. I was literally all others were very proactive in helping me get my car at the earliest. All my questions and concerns were appropriately dealt with. I was literally walked through the entire process and I did not have to bear any hassle on any front. I highly recommend Tom, the staff at BMW and Gainley BMW to all the prospective customers of BMW. I hope they continue to keep up the great work going. Thanks. More
I had a great experience with Ganley and especially the sales rep Jerry Mancini. We worked on the deal mostly by email and phone as I found the car on the internet that I wanted. Jerry treated me like a sales rep Jerry Mancini. We worked on the deal mostly by email and phone as I found the car on the internet that I wanted. Jerry treated me like a face to face client from the very beginning. Being in Sales myself, I was extremely impressed by the professionalism represented. I would definitely and highly recommend buying at Ganley BMW. The deal we worked out on the phone was the same as when we arrived. Great job Jerry and team!! More
Very professional and respectful, experienced and committed to his job! Jerry helped me to know my new car as much as he could, and I was very happy with his way of explanation! I'll definitely recom committed to his job! Jerry helped me to know my new car as much as he could, and I was very happy with his way of explanation! I'll definitely recommend him to all my friends! Steve Margan More