BMW of Westlake

I really like the text message dialogue. That allowed me to work wherever I was most comfortable rather than a designated area. The seating was very comfortable, I also appreciate the friendly staff, h to work wherever I was most comfortable rather than a designated area. The seating was very comfortable, I also appreciate the friendly staff, high quality service to the car, and the convenient location More

Great buying experience from start to finish! Great communication in the process of buying the car all the way to delivering to Iowa. Would definitely do business with this dealer again! communication in the process of buying the car all the way to delivering to Iowa. Would definitely do business with this dealer again! More

Service staff is excellent! Thanks for taking care of us Service staff is excellent! Thanks for taking care of us Cassie. Helped transfer the maintenance warranty and saved us a few dollars on future oil Service staff is excellent! Thanks for taking care of us Cassie. Helped transfer the maintenance warranty and saved us a few dollars on future oil changes. More

I am the car owner but my husband brought the car in for service because I was working. I received a text message telling me if I need anything during my visit I should reply to the text. I replied by telli service because I was working. I received a text message telling me if I need anything during my visit I should reply to the text. I replied by telling them my husband was there and providing his phone number so that they could text him directly. He says they never texted him and he would have appreciated updates while he was waiting. More

I bought a BMW 428i from Travis and I wanted to acknowledge the great job that Travis did. I really appreciate his display of professionalism. I saw the car online and they didn’t have the photo’s acknowledge the great job that Travis did. I really appreciate his display of professionalism. I saw the car online and they didn’t have the photo’s uploaded yet. He took the time to send me a detailed video of the car and explained some of the options to me. I had another BMW same model at another dealership and he helped me make an educated decision by doing a comparison with me. If you're looking for a BMW in the Cleveland area I strongly recommend Travis and Grantley BMW. More

Nice Experience Everything went as planned - Thank you! Question - Is it possible to add NAV to my car and if so, what is the cost? Please email me or text Everything went as planned - Thank you! Question - Is it possible to add NAV to my car and if so, what is the cost? Please email me or text More

This was my first BMW purchase! The Team explained This was my first BMW purchase! The Team explained everything to me in great detail! WILL recommend to my friends and family! Thanks to All of you This was my first BMW purchase! The Team explained everything to me in great detail! WILL recommend to my friends and family! Thanks to All of you!! More

Professional This was my first BMW purchase and it was a great experience. All of the staff members were very professional. Jimmy worked hard to find the perfect This was my first BMW purchase and it was a great experience. All of the staff members were very professional. Jimmy worked hard to find the perfect car match for me. More

Great Service Great friendly staff. Cassie is a great asset to your company. Great communication throughout the service process. Keep up the great service work at y Great friendly staff. Cassie is a great asset to your company. Great communication throughout the service process. Keep up the great service work at your dealership. More

Thank you for giving me this opportunity to tell you how great my service advisor, Christian was. He was very attentive through the day my car was being serviced and followed up afterwards. great my service advisor, Christian was. He was very attentive through the day my car was being serviced and followed up afterwards. More