BMW of Westlake

Kelly was great to work with! She found the perfect X3 I was interested in. It was a pleasure to work with such a knowledgeable and friendly team. was interested in. It was a pleasure to work with such a knowledgeable and friendly team. More

It was a pleasure to work with such a knowledgeable and friendly team. John Redden answered all of our questions and worked diligently to locate the X3 I was interested in. Harry Walker did a great job wit friendly team. John Redden answered all of our questions and worked diligently to locate the X3 I was interested in. Harry Walker did a great job with the car's in-service. I would, without hesitation, recommend this dealership and the representatives I worked with. More

Great staff and service center would recommend to all my friends and family Clean facility with lots of new and used car options. I was very impressed friends and family Clean facility with lots of new and used car options. I was very impressed More

Cassie was excellent as was the service. I appreciate the updates and the rental car. I bring my car there for all the service and have never been disappointed. updates and the rental car. I bring my car there for all the service and have never been disappointed. More

Adam Moon and Jerry Mancini were amazing and made finding my perfect car a great experience—I would highly recommend BMW of Westlake for your next car! my perfect car a great experience—I would highly recommend BMW of Westlake for your next car! More

Great experience. No problems with scheduling or logistics. A minor problem with the car was identified and rectified at no additional cost within a couple of days. logistics. A minor problem with the car was identified and rectified at no additional cost within a couple of days. More

Had the best experience at BMW of Middleburg Hts. Staff was very nice and friendly. Cassie did really great job to fix my vehicle. Thank you ! was very nice and friendly. Cassie did really great job to fix my vehicle. Thank you ! More

I was extremely excited to pay off my 2018 BMW recently. The BMW Finance dept sent me my Title in the mail, however they did Not REMOVE the lien on the car. They told me to go the DMV to have the lien remov The BMW Finance dept sent me my Title in the mail, however they did Not REMOVE the lien on the car. They told me to go the DMV to have the lien removed. BMW Of Westlake is NOT Responsible for the run around I received I called them since I had purchased the car from them. I called Michael Niedzwiecki at BMW in Westlake, and told him what their Finance dept told me which is located in Hilliard Ohio. What I told Mike he was surprised to hear what I had to say, however a simple follow up with a phone call would have been appreciated. but there’s was no follow up as to why I was required to go the DMV to have the BMW Lien removed. I had to pay a fee to have the BMW lien removed even though I had paid off my car.. Just a heads up, who ever is paying off their cars make sure that BMW’s Finance department ( if it financed with them ) removes the LIEN on their cars before sending you the Original title. More

Kelly was easy to work with and no pressure. I test drove and bought an X3 the same day. Kelly had the service department prep the vehicle by the time all the paperwork was done. and bought an X3 the same day. Kelly had the service department prep the vehicle by the time all the paperwork was done. More

I was in-and-out faster than I anticipated. Rob (sales) and Dan (finance) worked fast and covered everything I needed for a new ride. and Dan (finance) worked fast and covered everything I needed for a new ride. More