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BMW of Westlake
Westlake, OH
4,550 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,550 reviews
May 05, 2021
I have dealt with John Cordell on numerous occasions and he has always been accommodating to my concerns and needs. It has been a pleasure to deal with John when getting service for my BMW. he has always been accommodating to my concerns and needs. It has been a pleasure to deal with John when getting service for my BMW. More
by BMWARNICA
Verified CustomerEmployees Worked With
May 05, 2021
Truly felt like I was in well mannered society with service that exceeds expectations. It felt comfortable and relaxing knowing that I can place my trust in high professionalism displayed by dealership service that exceeds expectations. It felt comfortable and relaxing knowing that I can place my trust in high professionalism displayed by dealership staff. More
by Abay Suleimenov
Employees Worked With
May 05, 2021
Nate was Very professional and gave me a breakdown of what exactly my vehicle needed would trust this dealerships advice based on how i was treated excellent service what exactly my vehicle needed would trust this dealerships advice based on how i was treated excellent service More
by NABSTER216
Employees Worked With
Nate Lieb
May 04, 2021
Never short of exceeding my expectations. if anyone looks forward to get their car serviced it would be me. I worked with John Cordell, Jim Strunk and Nate Lieb and they are always upfront, transparent and v forward to get their car serviced it would be me. I worked with John Cordell, Jim Strunk and Nate Lieb and they are always upfront, transparent and very polite! More
by M.Suer
May 04, 2021
I provided the initial problem (diagnosis) and it was confirmed.The process was quick and easy. Everyone I worked with was professional and attentive to my needs. I would recommend this dealership. confirmed.The process was quick and easy. Everyone I worked with was professional and attentive to my needs. I would recommend this dealership. More
by KDUSMC
May 04, 2021
I had an amazing experience at BMW Westlake. Everyone was nice and not trying to push sales. They were honest and I did not feel pressured at all. They took their time with me and found a car I wanted that w nice and not trying to push sales. They were honest and I did not feel pressured at all. They took their time with me and found a car I wanted that would fit my budget. Can not say enough good things about my experience there! More
by RUSSO_AUDREY
May 04, 2021
John was great communicator as always. Liled listening to Der kommisar while waiting at the dealership. Found it interesting. Service finished the same day. Much appreciated. to Der kommisar while waiting at the dealership. Found it interesting. Service finished the same day. Much appreciated. More
by buckeyefans20121
May 04, 2021
Great and Friendly Staff!! I really enjoy working with John and Britney they are very friendly and helpful and accommodate for last minute appointments. The service team takes the stress of having to have John and Britney they are very friendly and helpful and accommodate for last minute appointments. The service team takes the stress of having to have costly repairs completed. More
by WARNC77
