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BMW of Westlake
Westlake, OH
4,556 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,556 reviews
October 01, 2021
The service department is awesome. Always prompt and efficient. Clean loners and my car comes back clean efficient. Clean loners and my car comes back clean More
by ANGILAVERTY
Verified CustomerEmployees Worked With
Other Employees :
Jim Strunk, Nate Lieb
September 30, 2021
I live two hrs from the dealership before making the trip I called and spoke with Rob. He was really helpful and answered all my questions about the condition of the undercarriage and the history of the vehi I called and spoke with Rob. He was really helpful and answered all my questions about the condition of the undercarriage and the history of the vehicle. I then drove to the dealership and Rob was waiting for me with the key in his hand. I checked it out and it was everything Rob described. Rob got me the best price and I bought the vehicle. Rob is a great guy to deal with. More
by KELLYAPRIL60
September 30, 2021
Awesome experience, my service writer Brittany not only took care of my recall issue, but also did scheduled maintenance a little early so I wouldn’t have to come back again in 2 weeks! took care of my recall issue, but also did scheduled maintenance a little early so I wouldn’t have to come back again in 2 weeks! More
by VERYMERRI
Employees Worked With
September 29, 2021
Super accommodating! Even though they were fully booked for several days, They were able to fit me in when I had an issue with my cooling system on a cross-country road trip. Many of the techs are true en for several days, They were able to fit me in when I had an issue with my cooling system on a cross-country road trip. Many of the techs are true enthusiasts, too! Highly recommended. Jim and his service team rock! More
by bmwkids
September 28, 2021
September 28, 2021
Big thanks for putting on a new tire. I’m so happy that it was in stock and that you were able to schedule it so quickly. it was in stock and that you were able to schedule it so quickly. More
by KEVIN.BAYLON
