BMW of Westbrook
Westbrook, ME
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383 Reviews of BMW of Westbrook
Efficient, courteous and communicated well. Taylor is very knowledgeable and gave good advice on how to proceed with fixing my 2011 BMW. I was hoping to get a trade in value. very knowledgeable and gave good advice on how to proceed with fixing my 2011 BMW. I was hoping to get a trade in value. More
always recieve best customer service every aspect ALL always recieve best customer service every aspect ALL DEPTS ALL PERSONEL I'M IN CONTACT Outstanding customer servive PROMPT,COURTEOUS, INFORMATVE always recieve best customer service every aspect ALL DEPTS ALL PERSONEL I'M IN CONTACT Outstanding customer servive PROMPT,COURTEOUS, INFORMATVE TO ME ALWAYS. Grateful! More
This has been my second car I purchased from this dealership. While I do prefer this dealership and enjoy the people here, I am concerned each time I bring my car in for service because I don't get t dealership. While I do prefer this dealership and enjoy the people here, I am concerned each time I bring my car in for service because I don't get the quality I expect to have it washed and vacuumed. The mats in the front seat are vacuumed and that's it. There's no tire shine the wash is rushed and spotty. I expect more from this dealership and this has happened every single time I brought both cars in for service. I would expect a full detail and a thorough wash and I've never received that. More
Quality customer service. Ease of making an appointment. Reminder call. Tracy was very professional and when I heard her on the phone I was impressed with her knowledge. Reminder call. Tracy was very professional and when I heard her on the phone I was impressed with her knowledge. More
Great service. Problem solved very professional. I’m sorry I don’t have 25 words to say. Appreciated the loner car. Miss the coffee machine sorry I don’t have 25 words to say. Appreciated the loner car. Miss the coffee machine More
Great staff, nice pricing. Customer first attitude. I Great staff, nice pricing. Customer first attitude. I had a great experience buying my X5 at Dodge BMW. Thanks for helping out with my purchase Ch Great staff, nice pricing. Customer first attitude. I had a great experience buying my X5 at Dodge BMW. Thanks for helping out with my purchase Chris, Bob, Mike, Matt, Graham. More
Great service. Safe COVID protocols and everything was on time as promised. Took me right in and the waiting area was well appointed and cordoned off for safety on time as promised. Took me right in and the waiting area was well appointed and cordoned off for safety More
Zach as fantastic! He helped me customize my new BMW X5 exactly the way I wanted. He kept me informed every step of the process. Also, when it was time to pick up the vehicle, he was ready and waiting an exactly the way I wanted. He kept me informed every step of the process. Also, when it was time to pick up the vehicle, he was ready and waiting and placed a big red bow on it! - and the finance department was also top notch. Very easy transaction. Thanks for everything! ~Wendy More
Salesperson, Brittany H., assisted and made transaction efficient and positive. Other staff kept transaction moving right along. Fair trade in offered. Will definitely come back to buy another vehicl efficient and positive. Other staff kept transaction moving right along. Fair trade in offered. Will definitely come back to buy another vehicle More