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BMW of Westbrook

Westbrook, ME

4.5
383 Reviews

7 Saunders Way

Westbrook, ME

04092

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383 Reviews of BMW of Westbrook

January 14, 2021

Efficient, courteous and communicated well. Taylor is very knowledgeable and gave good advice on how to proceed with fixing my 2011 BMW. I was hoping to get a trade in value. More

by srhaltof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell, Omar Mahdi
Jan 14, 2021 -

BMW of Westbrook responded

We are very happy to hear it! Thank you again for your business!

January 11, 2021

always recieve best customer service every aspect ALL always recieve best customer service every aspect ALL DEPTS ALL PERSONEL I'M IN CONTACT Outstanding customer servive PROMPT,COURTEOUS, INFORMATVE More

by Lakelife4kidz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Bob Houp
Jan 12, 2021 -

BMW of Westbrook responded

We appreciate your loyal business very much, thank you again!

January 09, 2021

This has been my second car I purchased from this dealership. While I do prefer this dealership and enjoy the people here, I am concerned each time I bring my car in for service because I don't get t More

by jpard227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tracy Noyes, Jo Carpenito
Jan 11, 2021 -

BMW of Westbrook responded

We certainly apologize for any frustrations caused, and we'd be happy to take a closer look for you but just need a bit more information. If you could send an email to shawn.flynn@bdag.com with more details it would be appreciated. Thank you again!

January 08, 2021

Quality customer service. Ease of making an appointment. Reminder call. Tracy was very professional and when I heard her on the phone I was impressed with her knowledge. More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes, Graham Osborne
Jan 11, 2021 -

BMW of Westbrook responded

That's what we love to hear, Lori! Thank you again for trusting your business with us, we appreciate it!

January 05, 2021

Great service. Problem solved very professional. I’m sorry I don’t have 25 words to say. Appreciated the loner car. Miss the coffee machine More

by traceylkolb
Recommend Dealer
Yes
Employees Worked With
Tracy Noyes
Jan 08, 2021 -

BMW of Westbrook responded

Thank you again for trusting your business with us, we appreciate it!

January 05, 2021

Great staff, nice pricing. Customer first attitude. I Great staff, nice pricing. Customer first attitude. I had a great experience buying my X5 at Dodge BMW. Thanks for helping out with my purchase Ch More

by chagantivgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Houp, Chris Heydt, Matt Ross, Nick Metayer, Mike Williams, Graham Osborne
Jan 05, 2021 -

BMW of Westbrook responded

Congrats again and thank you for trusting your business with us!

December 31, 2020

Great service. Safe COVID protocols and everything was on time as promised. Took me right in and the waiting area was well appointed and cordoned off for safety More

by ELT565
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Jan 04, 2021 -

BMW of Westbrook responded

Thank you again for trusting your business with us during these trying times, we certainly appreciate it!

December 30, 2020

Thank you Taylor. I appreciated your assistance during my visit today to Westbrook BMW. Your offer to have my car washed was an added plus. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Dec 31, 2020 -

BMW of Westbrook responded

We appreciate your business very much, Steve, thank you again!

December 30, 2020

Zach as fantastic! He helped me customize my new BMW X5 exactly the way I wanted. He kept me informed every step of the process. Also, when it was time to pick up the vehicle, he was ready and waiting an More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Finance was done at the Infinity next door - great finance dept!!, Zack Plourd
Dec 31, 2020 -

BMW of Westbrook responded

Congrats again, Wendy! We are so thrilled that Zach & the rest of our team took such wonderful care of you. We appreciate your business very much!

December 29, 2020

Salesperson, Brittany H., assisted and made transaction efficient and positive. Other staff kept transaction moving right along. Fair trade in offered. Will definitely come back to buy another vehicl More

by Hdofclass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Hale
Dec 30, 2020 -

BMW of Westbrook responded

We are happy to hear how well Brittney & the team were able to take care of you. Congrats and thank you again!

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