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BMW of Westbrook

Westbrook, ME

4.5
383 Reviews

7 Saunders Way

Westbrook, ME

04092

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383 Reviews of BMW of Westbrook

January 31, 2021

Chris and Matt clearly demonstrate the BMW values posted on the wall of the showroom. Knowledgeable, spirited and committed - they are highly valuable to your organization ! More

by parkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heydt, Matt Ross
Feb 01, 2021 -

BMW of Westbrook responded

Thank you again for trusting your business with us and for taking the time to share. We appreciate it very much!

January 30, 2021

Brittney and the team are top notch! Customer Service is peerless. They make you feel like you matter and work hard to make a deal happen! More

by Philip
Recommend Dealer
Yes
Employees Worked With
Brittney Hale, Bob Houp, Jo Carpenito
Feb 01, 2021 -

BMW of Westbrook responded

We are thrilled to hear it, Philip! Thank you again for your business - we truly appreciate it!

January 26, 2021

Very nice experience to buy again for the third time!🙂. I liked the car that was chosen for a test drive. 2021 features are really nice. More

by Scott.pusey865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Heydt, Matt Ross
Jan 26, 2021 -

BMW of Westbrook responded

We are very happy to hear it! Congrats again on your new BMW and thank you so much for your loyal business!

January 25, 2021

I had my 1st service visit with BMW Westbrook and it was awesome! Great COVID protocols in place, good communication with the Service team, and fast! Thanks for making this easy & smooth! More

by Seckray
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Jan 26, 2021 -

BMW of Westbrook responded

That's what we love to hear! Thank you again for your business!

January 23, 2021

Brittney Hale was professional, courteous and extremely helpful. Make sure she is rewarded accordingly! Service was very polite and courteous. Dealership gets high marks in my book! More

by Tony McKim
Recommend Dealer
Yes
Employees Worked With
Brittney Hale
Jan 25, 2021 -

BMW of Westbrook responded

Congrats again on your new BMW and thank you so much for trusting your business with us, we appreciate it!

January 22, 2021

Exceptional! Everyone is very knowledgeable, personable and professional. Great follow up. Jo my sales person and Matt the finance manager were both outstanding! They answered all my questions very patient More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo Carpenito, Matt Ross
Jan 25, 2021 -

BMW of Westbrook responded

Congrats again on your new X3 M! We appreciate your business very much and are happy to hear that our team took such wonderful care of you.

January 22, 2021

My buying experience was a very easy and comfortable process with no pressure. I am completely satisfied with the attention i received. My sales rep Joe and the finance Mgr Matt exceeded my expectations More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin who detailed and cleaned my BMW, Jo Carpenito, Matt Ross
Jan 25, 2021 -

BMW of Westbrook responded

We are happy to hear that our team took such wonderful care of you, Rita, thank you again and congrats!

January 21, 2021

My car was in for service today and I received excellent service. They even went above and beyond and change the battery in my key fob for me, without being asked. More

by cheryl.turpin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Jan 21, 2021 -

BMW of Westbrook responded

That's what we love to hear! Thank you again for your business!

January 20, 2021

The service performed took care of an existing problem that had required 3 previous visits because they did not understand where the precise location of the problem was. More

by Aevelyn
Recommend Dealer
Yes
Employees Worked With
Taylor Powell
Jan 21, 2021 -

BMW of Westbrook responded

We appreciate your business very much, thank you again!

January 14, 2021

Excellent service!! Prompt, organized, professional, and personable. Great communication. Service completed in less time than estimated (even with the much needed winter wash. Thank you!) More

by Jules1
Recommend Dealer
Yes
Employees Worked With
Adam Milligan
Jan 18, 2021 -

BMW of Westbrook responded

We appreciate your business very much! Thank you again!

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