BMW of Wesley Chapel

The service department, specifically Javier Rivera & Ryan Darner are exceptional service advisors. Their attentiveness and professionalism are top-notch. Also the loaner vehicle advisor, Quincy is very accom Darner are exceptional service advisors. Their attentiveness and professionalism are top-notch. Also the loaner vehicle advisor, Quincy is very accommodating. Individuals such as these, are the reason I choose to travel the extra distance rather than my “other” closest dealer options. The most important aspect for me in choosing a specific dealer is what is done for the customer “after the sale”. This is the main reason I chose BMW of Wesley Chapel. More

Excellent service and service advisor, Harley is knowledgeable and very helpful at all times. It was extremely hard to find my unique tire in stock anywhere and BMW Wesley Chapel had it and installe knowledgeable and very helpful at all times. It was extremely hard to find my unique tire in stock anywhere and BMW Wesley Chapel had it and installed the same day. More

Customer service was friendly , had me in an out in 90 minutes , didn’t try to up sale things I didn’t need . Informed me of upcoming things needed and offered me a deal on oil changes which saved me mone minutes , didn’t try to up sale things I didn’t need . Informed me of upcoming things needed and offered me a deal on oil changes which saved me money . More

Service was excellent met by my new service advisor Patricia she made it feel as if she’d always been my service advisor everything was quick and my car was done quickly and perfect. Patricia she made it feel as if she’d always been my service advisor everything was quick and my car was done quickly and perfect. More

Ive always had great service and they have a skilled and knowledgeable staff, best bmw in town knowledgeable staff, best bmw in town More

I recently had the pleasure of visiting BMW of Wesley Chapel, and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff; sp Chapel, and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly staff; specifically Patrick Eversull. He took the time to listen to my questions and provided expert advice on the necessary tire replace and oil change (Although I went earlier than my appointment). What impressed me the most was the transparency and honesty exhibited throughout the process. The team (Patrick and the gentleman who was working on my car) at kept me informed every step of the way, explaining the repairs in detail and providing the options. Not only did they complete the repairs promptly, but they also went above and beyond by performing a thorough inspection and offering preventive maintenance recommendations to ensure the longevity of my vehicle. I highly recommend Patrick Eversull and his team to anyone in need of reliable and trustworthy automotive services. Their exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty. More

Great cars made better by a great sales and service staff. Not the closest dealer to me, but better. staff. Not the closest dealer to me, but better. More

Very professional, courteous and prompt service provided. Kept me well informed of the status of my repairs Kept me well informed of the status of my repairs More

Gave my wife and I the run around. The GSM was polite but said something does not smell right. I've been in the car business for 20yrs. I've never seen a dealership turn a buyer into a The GSM was polite but said something does not smell right. I've been in the car business for 20yrs. I've never seen a dealership turn a buyer into a shopper until now. This was an easy breezy deal for my wife but they made everything very difficult with getting the deal done. If the dealer principal knew about this deal, he would have a conversation regarding coaching and development. Thank God I'm on the banking side now and don't have to deal with this on a day to day basis. What a shame. More

Service and service team was great. I would recommend this dealership to any and all I would recommend this dealership to any and all More