BMW of Wesley Chapel

Great honest service as always! Was constantly updated and gave me options on solutions and actually recommended the one that was the cheapest to me. They really can be trusted to put the customer first. and gave me options on solutions and actually recommended the one that was the cheapest to me. They really can be trusted to put the customer first. More

I’ve been having a problem with my air conditioner for 3 months and it took 2 visits and $600 that could’ve been fixed the first visit. They also upcharged every part they used in my car. They charged me $3 months and it took 2 visits and $600 that could’ve been fixed the first visit. They also upcharged every part they used in my car. They charged me $300 for just spraying something in my air conditioner to take out the smell. There was mold and mildew that made my throat itch like crazy. They also charged me for 5 hours of labor when it only took them 2. More

From start to finish, I had a wonderful and pleasant experience with the salesperson and manager. Both were very knowledgeable and professional. I would definitely recommend them to my friends and fam experience with the salesperson and manager. Both were very knowledgeable and professional. I would definitely recommend them to my friends and family More

German was my salesman, he was great. Got me a few extras I wanted and made the process fast and painless. He also took care of my rental which helped me out. Great guy! Great facility, everyone seems nice a I wanted and made the process fast and painless. He also took care of my rental which helped me out. Great guy! Great facility, everyone seems nice and friendly. More

Michael Lazaroe was excellent to work with as I ordered my new '21 Cooper S. He diligently followed up with me weekly to keep me informed of build status, as well as shipping status through vehicle arriva my new '21 Cooper S. He diligently followed up with me weekly to keep me informed of build status, as well as shipping status through vehicle arrival. As his name was not listed below, I would also give him 5-stars. As they recently switched the dealership to BMW, the Mini-logo'd SWAG (shirts, coffee mugs, etc.) was at a minimum at Wesley Chapel. I hope they will correct that once the full BMW building is built. More

Absolutely amazing experience, it was pleasure to have Alex Senko as a salesperson. He is a very professional, so impressed with his knowledge. Highly recommended. Also a great price! Alex Senko as a salesperson. He is a very professional, so impressed with his knowledge. Highly recommended. Also a great price! More

Outstanding. Helped with phone directions once I got off 75. (Not easy to find). Once there James welcomed me and went over how long it would take for service. Great dealing with dealership. Worth the drive 75. (Not easy to find). Once there James welcomed me and went over how long it would take for service. Great dealing with dealership. Worth the drive. Thanks More

I wanted to share my experience at BMW of Wesley Chapel! It’s a great place to do business at. I worked with Alex Senko my salesperson, his knowledge, dignity and customer focused skills are awesome. He kne It’s a great place to do business at. I worked with Alex Senko my salesperson, his knowledge, dignity and customer focused skills are awesome. He knew everything answer to the questions I had. I will totally be returning back to BMW of Wesley Chapel for my new BMW ride! More

Great experience, was pleasure to work with Alex Senko. Very polite, professional and knowledgeable guy. Definitely recommend. Great pricing on cars and very fair trade prices. Very polite, professional and knowledgeable guy. Definitely recommend. Great pricing on cars and very fair trade prices. More

Alain provides us with simply the easiest car buying experience EVER! From the moment we walked in we felt like we knew him for a while. He had the car ready for a test drive. The agreed upon price was experience EVER! From the moment we walked in we felt like we knew him for a while. He had the car ready for a test drive. The agreed upon price was more than fair. It just didn’t feel like the “usual” car buying experience. More than that, it felt very relaxed and human. Simply amazing. Thank you and please don’t change! More