BMW of Wesley Chapel

Car drives great after multiple visits. Overall service was great. In my first visit, I had to change tires and paid for alignment, drive wasn’t right and had to bring it back the next day. Turns out the a was great. In my first visit, I had to change tires and paid for alignment, drive wasn’t right and had to bring it back the next day. Turns out the alignment wasn’t done right the first time. I complained about the leak on the roof and they replace the parts and tuned my car perfectly. Williams went above and beyond to repair my car. However, one day after taking the car back, the roof wouldn’t close at park and they had to send a tech to my office to “fix” it. It wasn’t much of a fix because the tech just drove slowly around my work parking lot. I’m actually worry about the function of the roof in long run because no logical explanation was given for why it was stuck. More

Told service what was wrong. Rear driver stop light not working. Also told service person error signal said problem with rear and pinion. Said could not replicate steering problem. Chose not to do repair. working. Also told service person error signal said problem with rear and pinion. Said could not replicate steering problem. Chose not to do repair..skeptical of professional diagnosis. Was charged about $90.00 for diagnosis. Told he gave me a break should have been double. Reason for me being unhappy was because I told service rep that rear stop light malfunctioning and had to pay for something I told him when made appt More

I have always had great experience with Mini of Wesley Chapel. Service advisor, Jordan, has always been helpful along with the rest of the staff I have encountered. Chapel. Service advisor, Jordan, has always been helpful along with the rest of the staff I have encountered. More

Having a 2018 Mini Hardtop and a 2015 Mini Countryman I always bring my cars to Mini of Wesley Chapel for service. My Countryman has over 115,000 miles and runs like new. I attribute this to the excellent always bring my cars to Mini of Wesley Chapel for service. My Countryman has over 115,000 miles and runs like new. I attribute this to the excellent service provided. The service personnel are super friendly and I feel that I can trust them to provide me with only excellent advice. More

Good service! Amazing people, it was my first time there and it was really amazing, I got a vehicle in less than 3 hours. So thankful and it was really amazing, I got a vehicle in less than 3 hours. So thankful More

Good service and above and beyond the call of duty with explanations. Our salesman Andrew was super good and Phil also was very helpful. We would highly recommend them. Erin the business person also very explanations. Our salesman Andrew was super good and Phil also was very helpful. We would highly recommend them. Erin the business person also very good. More

Chris made me feel at home with no pressure! I explained what I wanted, Chris made it happen, Super awesome experience, and when the time comes I will be back! what I wanted, Chris made it happen, Super awesome experience, and when the time comes I will be back! More

This buying process was so easy and enjoyable then any experience I have ever had! The price was great and I love my new car experience I have ever had! The price was great and I love my new car More

Alex was fantastic in finding us the perfect car. He listened to what was important and then spent as much time as we needed to make sure we were happy! Then went out of his way to get a tricky deliver listened to what was important and then spent as much time as we needed to make sure we were happy! Then went out of his way to get a tricky delivery surprise pulled off. Thanks Alex! More

James was fantastic to work with!! The service here is amazing and they always go above and beyond. I love my mini but it’s the service that I receive from them that will keep me in either a BMW or anoth amazing and they always go above and beyond. I love my mini but it’s the service that I receive from them that will keep me in either a BMW or another mini in the future with Wesley Chapel!! More