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BMW of Wesley Chapel
Wesley Chapel, FL
514 Reviews
Welcome to BMW of Wesley Chapel. As a member of the Morgan Auto Group, we provide a luxury experience beyond compare.
We’re excited to debut our new state-of-the-art facility in 2021. It will be 130,000-square-feet, one of the largest BMW facilities in Florida.
But you don’t have to wait for our new dealership to make your dream of owning the Ultimate Driving Machine® come true. You can still shop and service your vehicle at our current facility while the new one is under construction.
Our friendly and knowledgeable staff is dedicated to your complete satisfaction. Let them introduce you to our large inventory of new BMWs or select from an extensive selection of BMW Certified and quality pre-owned vehicles.
No matter which vehicle you choose, you’ll enjoy the ultimate in customer service which continues well beyond the sale.
Come visit BMW of Wesley Chapel and allow us to exceed the ultimate standards that you’ve come to expect from the BMW brand. We’re just 20 minutes from anywhere in South Tampa and Brandon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 514 reviews
March 20, 2021
You’ve really destroyed this place. It used to be the best customer service now it’s the worst. You clearly don’t care about your MINI customers. I even messaged your GM and got nothing back. The MINI pe best customer service now it’s the worst. You clearly don’t care about your MINI customers. I even messaged your GM and got nothing back. The MINI people were relaxed and friendly, knew you by name. The new people act like you’re a bother. Service was incomplete (fluids not refilled during oil change) and somehow you lost my car for 30 minutes while I frustratingly waited and was ignored by Erika. More
by in2sense
Verified CustomerEmployees Worked With
Erika
March 19, 2021
Jordan is very professional and courteous every time I have a question about my vehicle and the work that is being performed on it. I would definitely recommend them. have a question about my vehicle and the work that is being performed on it. I would definitely recommend them. More
by stevewoodall12855
Employees Worked With
March 19, 2021
Service was good. However, felt it was pricy. Also need to improve customer service. Asked for replacing coolant expansion tank, the price was $200 more than what was charged by other BMW dealers in Tampa to improve customer service. Asked for replacing coolant expansion tank, the price was $200 more than what was charged by other BMW dealers in Tampa area More
by AA
Employees Worked With
March 19, 2021
the time at the dealership went smoothly and the email with the results was wonderful. thank you for the snacks & sodas. see you soon on the recall. with the results was wonderful. thank you for the snacks & sodas. see you soon on the recall. More
by JOHNBROOK1313
Employees Worked With
March 19, 2021
Got a blowout at Saddle Brook resort and BMW picked it up and then towed it to you for a new tire. You had the tire on hand and had my car ready for me after i got to play two rounds of golf! Thank you al and then towed it to you for a new tire. You had the tire on hand and had my car ready for me after i got to play two rounds of golf! Thank you all for saving me a day of vacation! More
by HATMAN19
Employees Worked With
March 19, 2021
Love this dealership! Efficient, trustworthy, reasonable & friendly staff - especially Erika. One of the reasons I purchased a second MINI was knowing what to expect when servicing it. & friendly staff - especially Erika. One of the reasons I purchased a second MINI was knowing what to expect when servicing it. More
by MINIELEX
March 19, 2021
Great experience. I booked my appointment online the same day and they got my car right in despite being busy. They were upfront about the pricing and had me fixed up, washed, and out of there in a few hours day and they got my car right in despite being busy. They were upfront about the pricing and had me fixed up, washed, and out of there in a few hours. More
by swlk160
Employees Worked With
March 17, 2021
Jordan at the service desk was extremely friendly, helpful and explained everything in detail. I’ll definitely be coming back to Wesley Chapel mini for future services. Prices are always a little high helpful and explained everything in detail. I’ll definitely be coming back to Wesley Chapel mini for future services. Prices are always a little high but they do a great job and give you a loaner car for long services. More
by emily.eastwood97
Employees Worked With
March 17, 2021
I always have a great experience with Jordan at Mini of Wesley Chapel. I appreciate this dealership willingness to address my concerns, the level of customer service received and the quality of work of the Wesley Chapel. I appreciate this dealership willingness to address my concerns, the level of customer service received and the quality of work of the mechanics. More
by LORIAKING
Employees Worked With
March 16, 2021
Speedy service, kept us informed on the progress while it was at your shop being worked on. Estimate was on the money. Keep up the great work. was at your shop being worked on. Estimate was on the money. Keep up the great work. More
by CSCOTT24
Employees Worked With
