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BMW of Stratham

Stratham, NH

Overview
Reviews
Vehicles
4.8
759 Reviews
Call Dealership (866) 225-5472
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71 Portsmouth Avenue

Stratham, NH

03885

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Showing 759 reviews

January 14, 2025

The BMW Service staff was very helpful My service was completed in a timely manner. More

by RaeRae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Binet Adam
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Jan 16, 2025 -

BMW of Stratham responded

Hello Raerae, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2025

My experience was with the IRA place in Exeter. Gary was able to set up an appointment for my 2010 Volvo, after I had been ghosted by two other car repair companies. The work was performed properly More

by Greenleaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Jan 16, 2025 -

BMW of Stratham responded

Hi, thank you for your kind review; we are happy to pass along your comments to Gary here at BMW of Stratham! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2025

Service was efficient and on time and exactly as described. The facility is clean and well appointed and staff helpful and proactive. Very nice dealership! More

by mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawie was great !
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Jan 13, 2025 -

BMW of Stratham responded

Hi Mitchell, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2025

I was very pleased with their service. They were very professional and friendly. Service was done fast. They also cleaned my car; they went above and beyond ! I appreciated all they did. T More

by Linda420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pawel Czyz
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Jan 13, 2025 -

BMW of Stratham responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2025

They were just great. The whole process went smoothly for me. Thank you very much. More

by dmcestroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jan 12, 2025 -

BMW of Stratham responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

Scheduled my state inspection for 7:15 am. Turns out the service Dept opens at 8am. Other than that the work was completed successfully. More

by jvanreenen84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Jan 12, 2025 -

BMW of Stratham responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 08, 2025

Customer service is extremely efficient & good… flexible with all requests. Price for car inspection was reasonable More

by paltrineri20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 09, 2025 -

BMW of Stratham responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2025

Great service. Service rep Adam is very helpful. Having a loaner car makes life easier. 😌 More

by pauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 08, 2025 -

BMW of Stratham responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at BMW of Stratham! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2025

Seemed understaffed. Long wait time. It took over four hours for an oil change I expected better. More

by Darkeblade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
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Jan 08, 2025 -

BMW of Stratham responded

We apologize for not meeting your expectations. We do prioritize our waiting customers without alternate transportation. We will review to make sure advisors are inquiring as to specific pick time needs. Mark Wilkins General Manager MWilkins@Group1Auto.com

January 04, 2025

Great dealership. Sales , pricing and delivery were exceptional . Steven Hazard in sales was a big help. Sovy Sun got us out the door and helped on all the paperwork. More

by horizonmarina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hazard and Sovy Sun
Report | Print
Jan 05, 2025 -

BMW of Stratham responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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