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BMW of Silver Spring

Silver Spring, MD

4.9
4,014 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,014 reviews

June 12, 2021

Harold has been a rock star from the moment I entered BMW. I love when I am able to explore and the rep is not pushy and respects boundaries. I came into BMW Nov 2020 and kept in touch with Harold. I ask More

by zormarah.lyda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Shelby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

BMW of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

June 10, 2021

Everyone at bmw of silver spring is great!Especially Everyone at bmw of silver spring is great! Especially Rachel Rhea! Richard Kreh Victor Kao Kudos to all team members at BMW of Silver Spring, than More

by Nan W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kan Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanna McCarthy
Jun 12, 2021 -

BMW of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

June 07, 2021

I used to be a regular here, leasing all my cars. With the current Supply and Demand, this dealership was so unreasonable and gave me a take it or leave it deal, but not in a polite way. Not a good experi More

by BimmerGuy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karen Herbert
Jun 10, 2021 -

BMW of Silver Spring responded

BimmerGuy, We are unable to identify you in our database based on your screen name. We appreciate your past business and sincerely apologize that you felt any communication with our staff was anything less than completely respectful or courteous. Our General Manager, Matt Dolesh, would like to learn more about the discussion. At your convenience, please call Matt at 301-679-4375 or email mdolesh@mileone.com.

June 05, 2021

Professionnel and knowledgeable…Desirea was wonderful to work with…I thought I had gotten a fair deal and she had addressed all my concerns and made the necessary corrections. More

by Doudydc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delfin Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

BMW of Silver Spring responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2021

The best dealership in the area. Wonderful people to work with. Iso, Desiree and Pedro made my car buying experience a pleasant one. Please visit them and check out. More

by nkirongo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iso Ebong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2021

The sales Dept was very friendly! Thank you Roberto! However, once we rejected the adds-on in the finance Dept. we had an horrible experience going forward. Pedro made it visible he didn’t want us in h More

by Sandhu.manwinder
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pedro Delgado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto
Jun 22, 2021 -

BMW of Silver Spring responded

Sandhu.manwinder Congratulations on your new vehicle and thank you for the kind words about our sales department and Roberto. All vehicle protection products are completely optional and we sincerely apologize if anyone made you feel otherwise. Pedro has tried to reach you a few times to discuss your experience and to also personally apologize. If you would like to discuss this further, please don’t hesitate to reach out to our General Manager, Matt Dolesh. He can be reached at 301 679 4375 or mdolesh@mileone.com.

June 04, 2021

I had a wonderful experience at Mile One. My sales person Nate was great. He was very patient and stayed late with me after I completed all the paperwork. Excellent management staff as well. Loving the new c More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna McCarthy, Matt Dolesh, Gen Awanohara, Nate Vitek
Jun 09, 2021 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 31, 2021

Go see Ron Askew! Great temperament and commitment. If youre buying a beamer go to Ron in silver spring, he will take care of you. More

by Jordon R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

BMW of Silver Spring responded

Hi Jordon, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2021

Wonderful personality friendly but professional. I’m a very satisfied customer, he did everything he can to make sure I was satisfied with my purchase More

by gridweb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2021

Nate was awesome! Knowledge of all the cars, extended warranties, the vehicle technology. Go to BMW Silver Spring and ask for him! Nate is the man!! More

by Mattobriant77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iso Ebong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Vitek
May 29, 2021 -

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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