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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
993 Reviews
Call Dealership (818) 907-9995
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5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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993 Reviews of BMW of Sherman Oaks

January 12, 2024

Service rep went out of his way to take care of my car on short notice. Very nice, efficient and sharp 10 star experience. More

by ryanasoriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jan 12, 2024 -

BMW of Sherman Oaks responded

The team is always happy to help! Thanks for the 5-star review, we'll see you next time!

January 11, 2024

Shahe in the service department has been helping me for many years. They always take good care of me. More

by gilad56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
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Jan 12, 2024 -

BMW of Sherman Oaks responded

We truly appreciate your loyalty over the years! Thanks for the shout-out to Shahe, and let us know if you need anything else!

January 11, 2024

Brian Douglas is the best service agent Always is on top of my car 5 stars Stan M More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Jan 11, 2024 -

BMW of Sherman Oaks responded

Thanks, Stan! We'll make sure he sees this. We appreciate your trust in us with your vehicle's care!

January 11, 2024

The repair went very smoothly and done in a timely manner. My car was towed after hour and I got a flat tire replaced right away More

by Ron Nourian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
Jan 12, 2024 -

BMW of Sherman Oaks responded

Ron, thank you for taking the time to share your positive experience with us. It was a pleasure to assist you with your tire and we hope to see you again in the future!

January 11, 2024

Brian is the best service writer I’ve ever dealt with in my experience with many dealers and different cars. More

by brucerepstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Jan 11, 2024 -

BMW of Sherman Oaks responded

This means a lot to us, Bruce! Thanks so much for the kind words and 5-star rating. We'll see you next time at BMW of Sherman Oaks!

January 10, 2024

They are quick to respond and I feel they are very fair. Dennis, my service advisor, is always so professional, warm and friendly. I feel extremely comfortable and trusting in his services. More

by luluhodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
Jan 10, 2024 -

BMW of Sherman Oaks responded

We appreciate your business at BMW of Sherman Oaks! Thanks for leaving us this honest review and shouting out Dennis as well. See you next time!

January 10, 2024

Joe really made our purchase fast and simple. No hassle, found car we wanted and manager made it happen. I was surprised bec BMW financials never makes great deals and they did. Great experience More

by wizmanfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Ali Mohandesi
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Jan 10, 2024 -

BMW of Sherman Oaks responded

We're happy we could get you the car you wanted! Thanks for choosing BMW of Sherman Oaks for your automotive needs and taking the time to give us five stars!

January 09, 2024

Great experience. Needed to replace a tire with a nail in it. Dealer had the unusual oversized tire in stock and replaced it quickly while I waited. Carlos took good c More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jan 09, 2024 -

BMW of Sherman Oaks responded

We're glad we could help! Thanks for giving us a five-star review and please reach out if you need anything else!

January 09, 2024

I have dealt with this dealership for over 25 years and have always been satisfied with the service. For all or at least most of those years, Brian Douglas has been my service advisor and he is the best I’ More

by suemack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Jan 09, 2024 -

BMW of Sherman Oaks responded

Thanks so much for the shout-out to Brian and for being a valued customer over the years! It's truly a pleasure to serve you at BMW of Sherman Oaks and we look forward to many more visits to come!

January 09, 2024

Dennis Bohlig and more recently Heidi in the service department have always been fantastic. Thank you. More

by mdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Heidi Tovaas
Report | Print
Jan 09, 2024 -

BMW of Sherman Oaks responded

We're glad to hear you've had such great experiences with Dennis and Heidi! Thanks for being a valued customer at BMW of Sherman Oaks throughout the years!

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