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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
969 Reviews
Call Dealership (818) 907-9995
View Awards

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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969 Reviews of BMW of Sherman Oaks

October 01, 2024

Carmela provided great customer service when repairing my BMW! She understood my problem and was able to fix it. More

by velasquezandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
Oct 01, 2024 -

BMW of Sherman Oaks responded

Thanks for shouting out Carmela's great customer service! It's always a pleasure to assist you at BMW of Sherman Oaks!

September 22, 2024

Krisztina Marx was amazing…. This lady knows cars and understands the nuance of customer service… I always feel in safe hands with Krisztina…. Center BMW are 5 stars(out of 5) More

by jmarks51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
Report | Print
Sep 23, 2024 -

BMW of Sherman Oaks responded

We're thrilled that Krisztina and the team at BMW of Sherman Oaks provided such outstanding service! Your confidence in us means a lot, and we can't wait to assist you with your next ride. Thanks for the wonderful review!

September 21, 2024

The place was busy, but Chrisztina and Mariam did a great job with my intake. And sending me on my way. More

by milagrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meriam , Chrisztina
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Sep 23, 2024 -

BMW of Sherman Oaks responded

Thank you for your patience! We're glad Krisztina and Mariam provided excellent service at BMW of Sherman Oaks. Safe travels!

September 21, 2024

Had my daughter's 98 318ti worked on and the service was awesome, from checking in the car until the pickup. They also had a loaner for me while our car was getting fixed. Consistent communication from Carl More

by C-lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos from Service
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Sep 23, 2024 -

BMW of Sherman Oaks responded

Thank you for sharing your experience! We're glad to hear that Carlos and the team at BMW of Sherman Oaks provided excellent service and kept you well-informed throughout the process. Safe travels!

September 20, 2024

I had a very nice experience. Carlos was courteous and very helpful to me and solved my problems. More

by fchoutw
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Sep 20, 2024 -

BMW of Sherman Oaks responded

We love to hear our team made your experience helpful! Thanks for choosing BMW of Sherman Oaks!

September 20, 2024

Brian Douglas provided terrific service. Very Knowledgeable and personable. I would recommend Brian and Sherman Oaks BMW! More

by firstontee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
Sep 20, 2024 -

BMW of Sherman Oaks responded

Your recommendation means the world to us! Thanks for the kind words about Brian and the team at BMW of Sherman Oaks!

September 19, 2024

Carmella was able to take care of what needed to be done and some extra work. More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
Sep 19, 2024 -

BMW of Sherman Oaks responded

Thanks for the 5-star review, Rose! It's great knowing Carmela was helpful and able to complete the service to your satisfaction. See you next time at BMW of Sherman Oaks!

September 19, 2024

Shahe It’s very knowledgeable and helpful in recommending the right services with follow up More

by thomasplejer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
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Sep 19, 2024 -

BMW of Sherman Oaks responded

Thomas, we really appreciate the shout-out to Shahe's customer service! Thank you for trusting BMW of Sherman Oaks with your automotive needs!

September 19, 2024

Brian and Dennis in service go beyond the normal in meeting and exceeding customer requests. Really appreciate their attention to the details. More

by Tom T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig, Brian Douglas
Report | Print
Sep 20, 2024 -

BMW of Sherman Oaks responded

We're pleased to hear our team goes above and beyond for you at BMW of Sherman Oaks, Tom. Thanks for the kind words and five stars!

September 18, 2024

Awesome dealership and customer service. I will definitely come back. Thank you for the goodness More

by mtrose72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Douglas, Gabriel Gomez
Report | Print
Sep 18, 2024 -

BMW of Sherman Oaks responded

It's truly our pleasure to assist you at BMW of Sherman Oaks! Thanks for the five-star review!

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