BMW of Sherman Oaks

Great place to buy and service the car. Dennis is a knowledgeable service advisor helping me to understand what I’ll need to service on my car Dennis is a knowledgeable service advisor helping me to understand what I’ll need to service on my car More

Fantastic customer service. Ask for Brian, he is a pleasure to work with. I cannot recommend them highly enough. Ask for Brian, he is a pleasure to work with. I cannot recommend them highly enough. More

They were able to complete a recall service on my vehicle at my home. This was really appreciated and needed because of my schedule. The tech was so kind, professional, full of great car tips and a pleasure at my home. This was really appreciated and needed because of my schedule. The tech was so kind, professional, full of great car tips and a pleasure to speak to. I could tell that he loved his work and the company. More

Highly recommended Brian in service. Great communication and service every time I need to visit the dealer. Great communication and service every time I need to visit the dealer. More

Easy to deal with. Quick turnaround for all repairs. Great customer service. Nice loaners to reserve Quick turnaround for all repairs. Great customer service. Nice loaners to reserve More

Krisztina the service advisor was very knowledgeable and extremely helpful. I am very happy, she took care of all my issues. Thank you! extremely helpful. I am very happy, she took care of all my issues. Thank you! More

It was my first time with Sherman way location I’ve been working with Dennis ! I have to say he is a big professional and I was totally satisfied! Great job ! And thank you Dennis ! working with Dennis ! I have to say he is a big professional and I was totally satisfied! Great job ! And thank you Dennis ! More

Been working with Dennis for several years now. He’s always been very helpful and accommodating. Service has been very good also. No issues what so ever. Highly recommend. He’s always been very helpful and accommodating. Service has been very good also. No issues what so ever. Highly recommend. More

Easy and clean service facility. The service advisor I worked with this time, Carmela, I really liked. The service advisor I worked with this time, Carmela, I really liked. More

My BMW X5 had an engine malfunction and I found it had some extensive work needed on it. Dave, the Service Manager was very patient and helpful during the process, which was very helpful. Heidi was help some extensive work needed on it. Dave, the Service Manager was very patient and helpful during the process, which was very helpful. Heidi was helpful in the beginning too, when speaking with her. And Sean (in charge) as well. I had the worst-case-scenario of what could happen to my SUV, but they made it bearable, by their professionalism and sensitivity. I'd recommend this locale, BMW Sherman Oaks, for getting the best service. More