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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
969 Reviews
Call Dealership (818) 907-9995
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5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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969 Reviews of BMW of Sherman Oaks

May 05, 2024

Heidi provided good customer service and helped me get my car fixed promptly. Highly recommend. More

by dLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
May 06, 2024 -

BMW of Sherman Oaks responded

We love to hear that! Thanks for taking the time to share your excellent service experience with Heidi at BMW of Sherman Oaks. Stop by again soon!

May 02, 2024

Brian my service Rep is always helpful and has helped me in all of my service visits More

by lewistaxservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
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May 02, 2024 -

BMW of Sherman Oaks responded

We're pleased to hear Brian has been your go-to for service at BMW of Sherman Oaks! Thanks for your loyalty!

May 02, 2024

Heidi was an absolute pleasure to work with. She followed through on everything she stated she would and kept me informed. I would definitely recommend this dealership. More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
May 02, 2024 -

BMW of Sherman Oaks responded

Stacey, we're thrilled to hear Heidi was able to provide you with such a positive experience at BMW of Sherman Oaks. Thanks for recommending us!

May 01, 2024

Dennis with service was amazing. He’s professional and very attentive and mainly he is honest. Would definitely bring my car back here again, all thanks to Dennis. More

by Rid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Bohlig
Report | Print
May 02, 2024 -

BMW of Sherman Oaks responded

We're so glad to know that Dennis provided you with such excellent service at BMW of Sherman Oaks! We appreciate your trust and look forward to assisting you again in the future. Safe travels until then!

May 01, 2024

Shahe was amazing and very professional. I am really very grateful for the support and work. More

by Uzunyanluiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Report | Print
May 01, 2024 -

BMW of Sherman Oaks responded

We'll pass this along to him! Thanks for taking the time to share your positive service experience at BMW of Sherman Oaks!

May 01, 2024

Carmela is a pro and is always very helpful and forthcoming. Communication is excellent. Delighted to deal with Carmela. . More

by Liklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
May 01, 2024 -

BMW of Sherman Oaks responded

We're glad to know that Carmela provided you with the excellent experience we strive for at BMW of Sherman Oaks. Your kind words about her professionalism and communication are much appreciated!

May 01, 2024

Great staff very helpful , easy process hassle free thank you Sherman oaks staff we will be back More

by Deanmsarwan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez, Ali Mohandesi
Report | Print
May 01, 2024 -

BMW of Sherman Oaks responded

We look forward to your next visit! Thanks for the kind words and congrats on your purchase!

May 01, 2024

Carmela is wonderful! I highly recommend her as your service advisor as she is always responsive! More

by michael.daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Report | Print
May 02, 2024 -

BMW of Sherman Oaks responded

Thanks, Michael! We'll let her know you appreciated the service. See you next time at BMW of Sherman Oaks!

May 01, 2024

Brian was absolutely amazing! One of the Best Service Advisors I’ve ever had. Thank you for your expeditious service and A+ communication throughout my service!! More

by Myeshawt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Report | Print
May 02, 2024 -

BMW of Sherman Oaks responded

We're so glad to know that Brian provided you with top-notch service at BMW of Sherman Oaks! We appreciate your feedback and we'll make sure to pass along the kind words. Safe travels!

May 01, 2024

My service experience with Heidi, was excellent. She was extremely knowledgeable and helpful. I will look forward to using BMW in Van Nuys for future purchases and repairs. More

by chrisgrainger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Report | Print
May 02, 2024 -

BMW of Sherman Oaks responded

Chris, it's amazing to know that Heidi provided you with excellent service at BMW of Sherman Oaks. We look forward to assisting you with future purchases and repairs!

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