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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
993 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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993 Reviews of BMW of Sherman Oaks

May 23, 2024

Jesse is always very helpful and extremely nice. He goes above and beyond to make sure you are taken care of! More

by steverod95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Colon
May 23, 2024 -

BMW of Sherman Oaks responded

Steve, thanks for sharing your positive experience with us. We're happy to hear Jesse provided such excellent service at BMW of Sherman Oaks!

May 23, 2024

Shahe was very helpful as usual. Always takes care of my service as quick as possible and gives the time of day to explain anything that came up during the service. Overall best bmw More

by Samuel Ogannes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
May 23, 2024 -

BMW of Sherman Oaks responded

That means a lot to us, Samuel! Thanks for the shout-out to Shahe and for being a valued customer at BMW of Sherman Oaks!

May 23, 2024

Great customer service and prompt responses. Team is readily available and easy to make appointments with. More

by chemino1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina
May 24, 2024 -

BMW of Sherman Oaks responded

We're glad to hear our team at BMW of Sherman Oaks provided great customer service and made scheduling easy. We appreciate your support!

May 23, 2024

Jesus Colon handled the service appointment for my 2008 328i Coupe. The job was done on time as promised and he was very professional. More

by DSam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Colon
May 24, 2024 -

BMW of Sherman Oaks responded

Thanks for sharing your professional and timely service experience with Jesus! We appreciate your business and look forward to serving you again!

May 22, 2024

Took my car in without an appt and Shahe was extremely helpful in making sure I got a loaner and my car was taken care of. My cars steering wheel has been vibrating and my car has been kicking a lot. Shah More

by Caroline.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar from the loaner Dept, Shahe Tavoukjian
May 23, 2024 -

BMW of Sherman Oaks responded

Caroline, we're so glad to know that Shahe and our team at BMW of Sherman Oaks were able to assist you effectively. We appreciate your feedback and are here for any future needs!

May 21, 2024

I was pretty satisfied with Heidi. She helped me to get a loaner for the period of the time my car was being serviced. More

by shaunmalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
May 22, 2024 -

BMW of Sherman Oaks responded

Shaun, it's great to hear Heidi was able to provide a loaner car during your service period at BMW of Sherman Oaks. Thanks for sharing your experience!

May 21, 2024

The people I dealt with when I bought my new car made it very easy and helped set up the new systems in my car. My service associate, Krisztina is extremely helpful in expediting service when I need it and More

by BH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx- 5 star
May 21, 2024 -

BMW of Sherman Oaks responded

We're glad to know our team at BMW of Sherman Oaks made your car buying experience easy and informative. Krisztina will be pleased to learn about your positive feedback! Enjoy the new ride, and don't hesitate with any more tech questions you may have!

May 20, 2024

Very fast and excellent service, very friendly and knowledgeable service writer. I will recommend Bmw service to others. More

by Yepraksi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
May 20, 2024 -

BMW of Sherman Oaks responded

Your recommendation means the world to us! Thanks for sharing your positive experience at BMW of Sherman Oaks. Safe travels until we see you next time!

May 18, 2024

Love Brian in the service department, all technicians, and all staff! They make getting your car serviced a pleasant experience! More

by jillh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
May 20, 2024 -

BMW of Sherman Oaks responded

It's always a pleasure to assist you at BMW of Sherman Oaks! Thanks for the kind words for our team!

May 18, 2024

Totally trustworthy. I always fell confident that Brian Douglas will give me the straight story on what my car needs. My BMW station wagon is 13 years old and they take a More

by Eddyswife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
May 20, 2024 -

BMW of Sherman Oaks responded

We're so happy that Brian and our team at BMW of Sherman Oaks have earned your trust. We always aim to provide honest, top-notch service for every vehicle, no matter its age! Thanks for the review!

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