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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
993 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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993 Reviews of BMW of Sherman Oaks

May 28, 2024

I had a big problem with my 2024 X5 hybrid and they arranged for me to come in on the same day More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
May 29, 2024 -

BMW of Sherman Oaks responded

The team is always happy to fit you in when we can, Alan. Thanks for being a valued customer at BMW of Sherman Oaks!

May 27, 2024

My SA Heidi was very helpful and professional. Also very accommodating and courteous. Highly recommended. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
May 28, 2024 -

BMW of Sherman Oaks responded

James, thanks for the shout-out to Heidi's excellent service at BMW of Sherman Oaks. We appreciate the five stars and hope to see you again soon!

May 27, 2024

Best service! Kristina is awesome! Definitely highly recommend and would buy here again in the future More

by Corey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristina
May 28, 2024 -

BMW of Sherman Oaks responded

Corey, thank you for the glowing review! We're pleased that Krisztina provided such excellent service. Looking forward to seeing you again at BMW of Sherman Oaks!

May 26, 2024

BMW SHERMAN OAKS IS THE BEST! I always come here for all my service and I get nothing but the best service! The waiting area is nice, it always has beverages such as water, coffee More

by i7 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina, Heidi Tovaas
May 28, 2024 -

BMW of Sherman Oaks responded

Thank you for the enthusiastic review! We're delighted to hear that Krisztina and our team at BMW of Sherman Oaks consistently provide top-notch service. We appreciate your loyalty and look forward to serving you again soon!

May 26, 2024

Overall experience was good. I would recommend Matt Pruitt that helped us buy my new car in this Sherman oaks dealership. More

by Santosirene97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Pruitt
May 28, 2024 -

BMW of Sherman Oaks responded

Thanks for the recommendation! We're glad to hear Matt made your experience at BMW of Sherman Oaks a positive one. Enjoy your new car!

May 26, 2024

Car was seen VERY QUICKLY, and they fixed it all. Checkout (w a loaner car to boot) was hassle-free. More

by ediksvisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx.
May 28, 2024 -

BMW of Sherman Oaks responded

That's wonderful to hear! Our team works hard to get you in and out in no time at BMW of Sherman Oaks!

May 25, 2024

Krisztina Marx is simply the best service advisor ever. Smart, caring, responsive, effective and efficient—plus she’s a great human. So happy to have found her! A keeper. More

by Susanzachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krisztina Marx
May 28, 2024 -

BMW of Sherman Oaks responded

Thank you so much for these kind words, Susan! We'll be sure to pass your praise along to Krisztina. Safe travels and take care!

May 24, 2024

Such a great pleasure working with Brian and the team! They do a great job with communication and taking care of my BMW! More

by Jackgarcia824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
May 24, 2024 -

BMW of Sherman Oaks responded

We're thrilled to hear that Brian and the team at BMW of Sherman Oaks provided excellent communication and care for your vehicle, Jack! Thanks for sharing your positive experience with us.

May 23, 2024

I dropped my car off with Shahe in the morning and got my brake pads replaced in about two hours. Shahe was very helpful and knowledgeable as always. I couldn't be happier with my service experience at BMW o More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
May 23, 2024 -

BMW of Sherman Oaks responded

Mitch, thanks for sharing your positive experience! We're pleased to hear Shahe provided you with excellent service and a quick turnaround at BMW of Sherman Oaks.

May 23, 2024

The best part of working with this dealership has been the employees, in particular, Ray, one of the salesman. Ray made everything easier and was excellent with communication the entire time. Thank you so More

by RDM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
May 23, 2024 -

BMW of Sherman Oaks responded

We're thrilled to hear that Ray and the team at BMW of Sherman Oaks made your experience smooth and enjoyable. Thanks for sharing your positive feedback!

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