BMW of Sarasota - Service Center

Thank you BMW Sarasota , Thank you Carlos Munoz for being very professional , knowledgeable and helpful …Carlos always make sure give us the best service and always take care our vehicles needs …..Thank you very professional , knowledgeable and helpful …Carlos always make sure give us the best service and always take care our vehicles needs …..Thank you so much More

Derrick was outstanding as always! !! Promote the man!! He is a tremendous asset to BMW !! Promote the man!! He is a tremendous asset to BMW More

Everyone at BMW of Sarasota seems so nice and willing to help. We actually look forward to going into the showroom area. James Frye is our salesperson and we will, and have, recommended him to others. help. We actually look forward to going into the showroom area. James Frye is our salesperson and we will, and have, recommended him to others. More

Maria is always excellent at what she does. She always make sure we are well taken care of. Love her !!! She always make sure we are well taken care of. Love her !!! More

Excellent service experience! Maria was very transparent and over delivered on everything she promised! Best service experience ever. Maria was very transparent and over delivered on everything she promised! Best service experience ever. More

Brooke is outstanding. She kept communicating with me throughout my time there! I love the video as well She kept communicating with me throughout my time there! I love the video as well More

Personnel are aloof. Carriage crowd they are used to dealing with. Also on another subject, the car was sputtering on take off. I reported this. I was told it was a softw Carriage crowd they are used to dealing with. Also on another subject, the car was sputtering on take off. I reported this. I was told it was a software issue that would be rectified. The car still sputters. More

Brooke was our service advisor on my recent service appointment. She provided excellent service. She kept me informed while the work was being performed and let me know as soon as the car was ready. G appointment. She provided excellent service. She kept me informed while the work was being performed and let me know as soon as the car was ready. Great experience with Brooke at BMW of Sarasota!! More

Brooke was very responsive and proactive. I had a bad customer service experience several months ago. My customer service rep did not respond to calls and texts to check on my repair status f I had a bad customer service experience several months ago. My customer service rep did not respond to calls and texts to check on my repair status for several days. My last last two experiences have been very good. More

My service agent Lucy was excellent took care of my concerns and quickly resolved them concerns and quickly resolved them More