BMW of Sarasota - Service Center

Carlos always provides excellent service. He continues to be very attentive and provides all the information on a timely manner. He’s always making sure that I stay informed. He continues to be very attentive and provides all the information on a timely manner. He’s always making sure that I stay informed. More

Lucy Aguilar was extremely helpful and a great advisor. So thankful for her. Thanks again So thankful for her. Thanks again More

PRO:Josh was helpful and all went smoothly. On time, quick turn around. Great job! CONS: I wish there were a dedicated place to work while waiting. Waiting area could be a bit more user friend On time, quick turn around. Great job! CONS: I wish there were a dedicated place to work while waiting. Waiting area could be a bit more user friendly especially with so many people waiting. More

Good service. Nice people. Plenty of refreshments available while waiting for vehicle. Only downside was took hours for oil change. Nice people. Plenty of refreshments available while waiting for vehicle. Only downside was took hours for oil change. More

Prompt check-in, clear dialogue with the service manager, great mechanic video, no surprises, price as advertised. great mechanic video, no surprises, price as advertised. More

My car sat for 1 hour before it was even moved from check in. I came for an oil change and it 2 hours. Even a BMW oil change shouldn’t take 2 hours in. I came for an oil change and it 2 hours. Even a BMW oil change shouldn’t take 2 hours More

Derek is superlative! Great service and very efficient. I highly recommend Derek and BMW of Sarasota. Great service and very efficient. I highly recommend Derek and BMW of Sarasota. More

I was traveling through Sarasota and had a vehicle issue. Derek got me into service quickly and provided a loaner vehicle. Derek was very informative and worked to get the problem covered under the CPO. I Derek got me into service quickly and provided a loaner vehicle. Derek was very informative and worked to get the problem covered under the CPO. I wished Sarasota dealership was closer to me. More

Maria was great to work with and very easy to communicate with while my car was being serviced. with while my car was being serviced. More

Car repair took longer than expected. Communication during repair did meet expectations. The actual repair was sub par and now needs to be redone. Communication during repair did meet expectations. The actual repair was sub par and now needs to be redone. More