BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Quite simply a personalized, luxury experience. Excellent customer service from beginning to end. 5 stars Excellent customer service from beginning to end. 5 stars More
I absolutely like BMW of SARASOTA. Hassan and Jonathan helped me to get my new ride. I hope I will choose again BMW of SARASOTA if I think about my next ride. Hassan and Jonathan helped me to get my new ride. I hope I will choose again BMW of SARASOTA if I think about my next ride. More
Dealership was great, Jonathan, Lisa Valle and Nicholas Hefti took good care of me. I've been looking for an M4 Comp X drive and I drove over three hours to get it. So it was very important that they kept Hefti took good care of me. I've been looking for an M4 Comp X drive and I drove over three hours to get it. So it was very important that they kept their word in this process. Something you don't usually get in the at a dealership. They were helpful in every step of the process, Nick make sure I ate, even went and pulled his vehicle around to show me options on tint. Thanks again! Will drive another 3 hours to deal with them again. Cheers. More
Worst dealership ever! ! The worst service I have ever received, related to an automobile. Screw up after screw up. Sloppy, subpar work. Took forever (a month) to fix defect ! The worst service I have ever received, related to an automobile. Screw up after screw up. Sloppy, subpar work. Took forever (a month) to fix defects ties to my X7. Then returned my X7 with the white leather seats covered in dirt, garage dust, a foul odor, and a greasy film. I cannot wait for my lease to be up. I am going back to Mercedes as soon a possible. Mercedes knows how to treat their customers and provide a best-in-class service experience for their clients. BMW of Sarasota has ruined my BMW experience. I now assume that all BMW dealerships - with the full knowledge of BMW USA - treat their clients like disposable, insignificant cash machines. I will let everyone I know, the owns or is looking to purchase/lease a luxury vehicle, to avoid the BMW brand like the plague, and to avoid BMW of Sarasota at all costs. More
Service was excellent. Maria Lizardi was fabulous at coordinating the entire visit. Problem was not repeatable but they went above and beyond to find it. Including having Maria Lizardi was fabulous at coordinating the entire visit. Problem was not repeatable but they went above and beyond to find it. Including having me drive the car with the service techs. More
It was great working with the staff. They made the experience very easy and fun. They made the experience very easy and fun. More
Check-in was painless and Rafael did an excellent job as service advisor. I think the service itself was OK, but the car was not washed. service advisor. I think the service itself was OK, but the car was not washed. More
My experience with the BMW service department was great! They were fantastic at communication and arranged an Uber for me so I could leave my vehicle. Thanks for everything! They were fantastic at communication and arranged an Uber for me so I could leave my vehicle. Thanks for everything! More
Maria is always very helpful and friendly. Always has gotten my vehicle in right away and taken care of me. Always has gotten my vehicle in right away and taken care of me. More