BMW of Rochester Hills

Compliments to staff I have to say without reservation that Mr Bell was one of the nicest salesman I have worked with - he knew the product and was able to answer all ques I have to say without reservation that Mr Bell was one of the nicest salesman I have worked with - he knew the product and was able to answer all questions clearly - he is extremely pleasant and personable as is Mr Griffin and Mr Vazanal More

Great and friendly service I recently purchased a BMW through this dealer. My first contact came with Frank Sands within a minute. He acknowledged me immediately and asked to he I recently purchased a BMW through this dealer. My first contact came with Frank Sands within a minute. He acknowledged me immediately and asked to help me out. I told him I was interested in a vehicle and he immediately offered me a test drive. He was very friendly and efficient in submitting my information to the bank. He followed up the next morning like he said he would and the deal was finalized quickly. This is the best dealership I've dealt with in comparison to several others. The finance manager David was also friendly and helpful. These guys are definitely a great team and I look forward to getting my next vehicle through them. More

Genius Appointment Awesome experience! Gained more knowledge of what my vehicle can do! Jonathan was great at guiding me through the features and was a wealth of info Awesome experience! Gained more knowledge of what my vehicle can do! Jonathan was great at guiding me through the features and was a wealth of information. More

Review of my vehicle and service call Jonathan assisted with showing me everything my car had to offer. I purchased back in May and have not had the time to really learn the convertible. H Jonathan assisted with showing me everything my car had to offer. I purchased back in May and have not had the time to really learn the convertible. He was very good at explaining everything. I think it is wonderful that BMW offers this service. I also had a service call for scheduled maintenance. The entire team that I encountered were extremely friendly and helpful. I would definitely recommend BMW o Rochester Hills. More

Worth coming back! This is our second time working with Frank. He listened to our needs and was patient as we test drove several models. Frank made our decision easy t This is our second time working with Frank. He listened to our needs and was patient as we test drove several models. Frank made our decision easy to make. Thanks again. We will definitely come back again next time. More

Exceptional Experience! Brad Paris was amazing to work with, got me what i needed promptly, the car he suggested hit my every need/want, would recommend to him to anyone i kn Brad Paris was amazing to work with, got me what i needed promptly, the car he suggested hit my every need/want, would recommend to him to anyone i know, exceptional level of service! More

Great Experience – Fantastic Guy! This was our first experience with Dave Griffin as our client advisor (5th BMW) and it will certainly not be our last. He is extremely knowledgeable, This was our first experience with Dave Griffin as our client advisor (5th BMW) and it will certainly not be our last. He is extremely knowledgeable, a fantastic representative of RHBMW and the BMW brand overall, along with being a genuine great guy. Our current lease was up we were each headed in different directions but after speaking with us for a short time, Dave suggested we might like the M235, a model that wasn’t even on our radar, and we are BOTH thrilled. There was none of the typical “sales” pressure, he made every aspect of the process convenient and comfortable and continues, post-sale, to go out of his way to make us feel valued and treated as friends. Highly recommend David and the team -- he will certainly be our “go-to” guy for the next car. More

Truly a great experience!!! It was great to work with Brad. He listened to what I wanted and never once tried to pressure me into anything. He was kind, patient,honest,knowledg It was great to work with Brad. He listened to what I wanted and never once tried to pressure me into anything. He was kind, patient,honest,knowledgeable and provided GREAT service. I would highly recommend Brad Paris at BMW Rochester Hills! Car buying made easy. The service at this dealership is wonderful, everyone went above and beyond. Thanks again Brad I Love my new car! More

Encore service with Jonathan Griffin Jonathan was prompt, professional, pleasant and very patient during my scheduled Encore! The entire learning experience was stress free and enlighteni Jonathan was prompt, professional, pleasant and very patient during my scheduled Encore! The entire learning experience was stress free and enlightening. He shared a lot of valuable information and I enjoyed learning more about my 2016 Z4 ! Thank you. More

Welcoming and very easy to deal with Went in to find a lease and trade in my car I was financing but still owed 2 years of payments. Ended up getting a great appraisal and got into a new Went in to find a lease and trade in my car I was financing but still owed 2 years of payments. Ended up getting a great appraisal and got into a new lease with little hassle. Overall a great experience with all the staff I came across. Full tank of gas plus a $75 gift card towards BMW parts and accessories were pretty sweet thank you's from them. Overall, great dealership to work with and a very easy going salesperson, Sammi. More