
BMW of Rochester Hills
Shelby Charter Twp, MI
Filter Reviews by Keyword
By Type
1,370 Reviews of BMW of Rochester Hills
Great, Pain Free Experience I worked with Tonya buying a new 2 series convertible. I felt very comfortable with her and the dealership as a whole. The process was painless and I worked with Tonya buying a new 2 series convertible. I felt very comfortable with her and the dealership as a whole. The process was painless and I feel like I got a very fair deal. The finance manager was also more than helpful, working with me on different down payment and security deposit scenarios for my lease. I love the car, and will be back to BMW of Rochester Hills. More
Professional and Painless Brad was an awesome sales person. This is my 3rd BMW. The first two were leased from another dealer. I decided to switch. I am so glad I did. Brad and Brad was an awesome sales person. This is my 3rd BMW. The first two were leased from another dealer. I decided to switch. I am so glad I did. Brad and the entire staff were welcoming. The process was painless. I was only looking, but drove away in a new car. Thanks again Brad!! I would recommend you to my friends and family!! More
Perfect Family tow vehicle We came to BMW of Rochester Hills to find a good family suv for towing. Sales advisor Erick Grabruck helped us find the perfect X5 diesel to do exactl We came to BMW of Rochester Hills to find a good family suv for towing. Sales advisor Erick Grabruck helped us find the perfect X5 diesel to do exactly what we needed. He went above and beyond to get it prepped and ready for delivery. More
My wife and I felt right at home. This is my wife and I second BMW from this dealership. First car we leased was from Carson and felt with Matthew the sales manager who was great. This This is my wife and I second BMW from this dealership. First car we leased was from Carson and felt with Matthew the sales manager who was great. This time around we had the pleasure of dealing with Frank who was fantastic. We were also happy that Matthew had remembered us from 3 years back like it was yesterday that we got our first BMW. The whole team there was super friendly and would recommend to anyone. My wife and I will be back in the future for our next car. More
Flawless Experience Leasing i3 My initial contact with Dave was via email after seeing a lease special on the i3 posted on the dealer website. After verifying the terms of the deal My initial contact with Dave was via email after seeing a lease special on the i3 posted on the dealer website. After verifying the terms of the deal, Dave contacted me via phone and I scheduled a test drive the next day. Being near the end of the month, they threw in the added incentive of paying off the last two months of my current lease without me even pressing them too. This sealed the deal, and after spending over 30 minutes with me on a test drive and reviewing all aspects of the vehicle I was sold! The delivery process went smoothly and after a crash course in all the technology packed into my vehicle, I was on my way in my new electric BMW! Thank you Dave and everyone at BMW of Rochester Hills. More
Wonderful experience at BMW of Rochester Hills David Griffin was our client advisor at BMW of Rochester Hills. Being a BMW owner himself, Dave’s excitement about owning a BMW was contagious. He David Griffin was our client advisor at BMW of Rochester Hills. Being a BMW owner himself, Dave’s excitement about owning a BMW was contagious. He was empathetic to our needs and showed great product knowledge. We would highly recommend Dave to anyone. Thank You More
Brad Paris, True Professional I would have to say the sales experience with Brad was absolutely terrific. Brad took the time to show me the inventory that he knew I would be intere I would have to say the sales experience with Brad was absolutely terrific. Brad took the time to show me the inventory that he knew I would be interested in. This is the second car I have gotten thru Brad. He listened well and answered all my questions. He delivered the ultimate in customer service and satisfaction. I would recommend him highly to others. More
Great experience I met with Jonathan, one of the members of the BMW Genius team. He was extremely helpful with showing me around my M235i. He was clearly very knowledg I met with Jonathan, one of the members of the BMW Genius team. He was extremely helpful with showing me around my M235i. He was clearly very knowledgeable about BMWs and automobiles in general and it was a joy to talk to a fellow gearhead! More
First and best BMW experience!!! My first interaction was through email as I saw an online offer for a new 2015 BMW. I was directed to Richard Bell who is knowledgeable and a first cl My first interaction was through email as I saw an online offer for a new 2015 BMW. I was directed to Richard Bell who is knowledgeable and a first class agent. I have no intentions on ever buying a different car and I intend to always return to Richard. He is personable, courteous, and has a great mannerism about him. The other staff at the dealership was helpful to the max and very accommodating. Thanks for the opportunity. More
Great deal on a nice car I recently leased a 2015 BMW 328i from this dealership and thought they did a great job. It was quick, easy and cheap (relatively speaking for a BMW I recently leased a 2015 BMW 328i from this dealership and thought they did a great job. It was quick, easy and cheap (relatively speaking for a BMW of course). I was able to get a great deal on a car that had nearly every item on my "want" list. Brad Paris was especially helpful, and even gave my wife flowers at the end! Maryanne was quick to respond to my request for more information, and Matthew was pleasant to work with as well. I'll definitely look to them again when my lease is up and I need to find another car. More