BMW of Rochester Hills

Eric is not a dealer, he acts like your friend. My first visit to Eric's office goes back to almost a year ago. I really liked talking with him to find a car, since his behavior was totally differen My first visit to Eric's office goes back to almost a year ago. I really liked talking with him to find a car, since his behavior was totally different than a normal dealer. Dealers do their best to sell a car to you by pushing you for different options and calling back different times. This makes most buyers uncomfortable since they know there is a catch when a dealer calls you or push you for options. I left his office with no success to buy my car but I had my hope and I was right. Eventually, I bought my used car from him a couple of days ago, watching how supportive he was to resolve my concerns. He was like bigger brother tried to handle a situation for his younger one in the dealership he works for. Dave de Haan, the financial manager, was also very kind and could help me to save some money along with a very good warranty plan. Matthew, the sales manager, was also very nice to satisfy me for my trade-in car. More

It was great doing business with Dave. I highly recommend hi David was helpful with his thorough knowledge of the vehicle. And he is very kind person with quick responses and was very prepared. I really enjoyed David was helpful with his thorough knowledge of the vehicle. And he is very kind person with quick responses and was very prepared. I really enjoyed his service and would recommend him to others. More

David was awesome! David was amazing he helped us customize our daughters sweet 16 bday BMW X4. He took the time to show her how to use the car with all the safety featu David was amazing he helped us customize our daughters sweet 16 bday BMW X4. He took the time to show her how to use the car with all the safety features. Thanks for being flexible and working with our needs. Very kind approachable sales person I would highly recommend him! More

Good experience, overall Erick Grabruck and the team at BMW of Rochester Hills made our overall shopping experience very enjoyable. Very professional team. Keep up the good wo Erick Grabruck and the team at BMW of Rochester Hills made our overall shopping experience very enjoyable. Very professional team. Keep up the good work! More

I'll be back. Need I say more? Dave found me a vehicle another BMW dealer told me did not exist. He was a pleasure to work with- following up without being pushy is an art form whi Dave found me a vehicle another BMW dealer told me did not exist. He was a pleasure to work with- following up without being pushy is an art form which Dave has mastered. Since I was the one inquiring about the vehicle, he spoke to me even though my husband was with me, again, not something other sales folks have mastered. I highly recommend Dave Griffin. More

Repeat customer Wonderful service! Fast, friendly, and accommodating! After researching and looking at quite a few vehicles, Dave was able to find exactly what I was Wonderful service! Fast, friendly, and accommodating! After researching and looking at quite a few vehicles, Dave was able to find exactly what I was looking for! Dave and Mathew had all of our paperwork ready so that we were in and out! Very much appreciated! More

Good experience. I purchased recently from the dealership. Tonya Murray is friendly and professional. She helped through the lengthy ordering/delivery process. I enjoy I purchased recently from the dealership. Tonya Murray is friendly and professional. She helped through the lengthy ordering/delivery process. I enjoyed the experience working with Tonya and would recommend it to others. More

Great dealership! I went to several BMW dealerships around my home before I went to BMW of Rochester Hills and the attendance from this dealership was fantastic! I had I went to several BMW dealerships around my home before I went to BMW of Rochester Hills and the attendance from this dealership was fantastic! I had a great experience with the salesman Erick Grabruck. The sale was very friendly and very transparent. Me and my wife was treated as a customer is expected to be. Thank you very much, because I'm so happy with my new car! More

Overview of Dave Was Great and Very experienced at what he does (sells cars) I will be back in the future To lease a new BMW 4 series. Also the Dealership people Dave Was Great and Very experienced at what he does (sells cars) I will be back in the future To lease a new BMW 4 series. Also the Dealership people were very Friendly and it made my overall experience a good one thank's Jim Veit More

terrain The salesman I dealt with was Erick Grabuck. Erick was great, took the time to explain everything to me, every step of the process. Would recommend BM The salesman I dealt with was Erick Grabuck. Erick was great, took the time to explain everything to me, every step of the process. Would recommend BMW OF ROCHESTER HILLS to anyone , Great people. thank you. More