BMW of Rochester Hills

Very satisfied with my experience The whole process of buying was a breeze! David was wonderful and the staff made me feel like family!!! Will recommend this dealer and dealership to a The whole process of buying was a breeze! David was wonderful and the staff made me feel like family!!! Will recommend this dealer and dealership to anyone interested in BMW. Thank you so much!!! More

purchased 2017 X3 It has been a long time since my last car purchase, and David made the whole buying experience pleasurable. David helped guide me along with all the It has been a long time since my last car purchase, and David made the whole buying experience pleasurable. David helped guide me along with all the new technology today's cars have. Looking forward to working with other departments at BMW of Rochester Hills. More

Amazing experience David Griffin was an amazing salesperson , whom had exceeded my expectations for customer service . He was patient in guiding me through the whole buy David Griffin was an amazing salesperson , whom had exceeded my expectations for customer service . He was patient in guiding me through the whole buying process , even assisted me in limb learning how to operate all of the features in my new vehicle ! Highly recommended . More

A big thanks to Tonya Murray and Matt V. (Sales Manager)! Upon having my 2007 BMW X3 towed in for mechanical issues I had no idea that I would be driving out in a 2017 BMW X1! Thanks to Tonya and Matt! Very f Upon having my 2007 BMW X3 towed in for mechanical issues I had no idea that I would be driving out in a 2017 BMW X1! Thanks to Tonya and Matt! Very friendly and courteous not something you would expect from such a high profile dealer such as BMW! My son is driving a Lexus and stated that he's seriously thinking of a BMW! He loves my X1 just as much as I do! I would recommend this dealer and staff to anyone who ask; love the follow up! Customer satisfaction follow up is my profession; you guys have ace this one!!!! P. Denise Scott More

Very helpful I had a great experience with BMW of Rochester Hill and David Griffen. I worked with David from out of state and he was able to work with me over the I had a great experience with BMW of Rochester Hill and David Griffen. I worked with David from out of state and he was able to work with me over the phone to get exactly the car I wanted at the price I was looking for. I received nothing but excellent customer service from arriving at BMW of Rochester Hill to driving away with my new car. More

Wonderful experience as usual from BMW of Rochester Hills I had great customer service from all departments at BMW of Rochester Hills. It is always a pleasure to deal with the people here when looking for a I had great customer service from all departments at BMW of Rochester Hills. It is always a pleasure to deal with the people here when looking for a new vehicle. More

An Outstanding Buying Experience I have obtained three vehicles back to 2011 through Erick Grabruck at BMW of Rochester Hills. His service has been outstanding each time. I can not I have obtained three vehicles back to 2011 through Erick Grabruck at BMW of Rochester Hills. His service has been outstanding each time. I can not recommend him highly enough. Erick is exceptionally response, and I ask many questions! He always lets me know that he has received my voicemail or email and let's me know the timing on a response. It's almost always the same day or the next. I love technology and ask many detailed questions about vehicles. Erick knows the BMW lineup top to bottom and can explain every feature and the differences with other vehicles. He rarely needs to look something up. Erick makes shopping easy. He has always worked hard to apply incentives and arrive at a fair price for a vehicle. I always feel that I have been treated fairly and respectfully. Quite simply, you will be very happy working with Erick Grabruck! More

Wonderful purchasing expierence! David was very knowledgeable and tediously helped us find exactly what we were looking for. My husband and I would highly recommend working with David David was very knowledgeable and tediously helped us find exactly what we were looking for. My husband and I would highly recommend working with David! More

What a great experience! Dave Griffen was very helpful in my search for a CPO BMW. He listened to what I was looking for and found a grat deal for me. He was very helpful an Dave Griffen was very helpful in my search for a CPO BMW. He listened to what I was looking for and found a grat deal for me. He was very helpful and accommodating for my needs. I was not pressured to buy things that I did not want and got a great deal on the vehicle. I will definitely tell my friends about Dave and BMW of Rochester Hills. In fact! I already have! More

Great experience with M240i order Great experience with MY 2017 M240i order...was very helpful and pleasant to work with, unlike a lot of other car salesman I have worked with before. Great experience with MY 2017 M240i order...was very helpful and pleasant to work with, unlike a lot of other car salesman I have worked with before. I recommend David to anyone looking at a BMW! More