BMW of Rochester Hills

Superb Experience! We purchased a 2018 X4 M40i (exec demo) and worked Tonya Murray. Tonya is truly a cut above when it comes to customer service and really made this pu We purchased a 2018 X4 M40i (exec demo) and worked Tonya Murray. Tonya is truly a cut above when it comes to customer service and really made this purchase an enjoyable experience! If you are ever in the market for a BMW, I would highly recommend this dealership. You will not be disappointed in the level of attention and service you receive from them. More

Great overall experience! Bought my BMW X5 and couldn’t be happier with the customer service. By far the nicest dealership, and salesmen we’ve ever dealt with. Bought my BMW X5 and couldn’t be happier with the customer service. By far the nicest dealership, and salesmen we’ve ever dealt with. More

All I can say is Wow! Thank you, David!!! We purchased our second BMW X5 from Rochester Hills dealership and I have to say this is my go to dealership. We worked with David Ugorowski who was We purchased our second BMW X5 from Rochester Hills dealership and I have to say this is my go to dealership. We worked with David Ugorowski who was absolutely AMAZING!. When you and your husband have different ideas in mind for a new car, David was able to manage both of us and smile while doing it. He gave great advice and suggestions. After countless changes we requested on our build decisions he was relentless in finding exactly what we wanted. David is not only intimately familiar with the BMW product line, but has the ability to explain the details in simple terms. He was always super responsive with my various requests. Wayne Youngblood who is the GM was personally involved in our purchase (on a Saturday no less). He made us feel extremely comfortable with the dealership and genuinely cared about the purchase we made. If you are ever in the market for a BMW, I would highly recommend this dealership being your first stop. You will not be disappointed in the level of attention and service you receive from them. More

Thank you David for a very plesant and efficient experience! I inquired about an almost new X5 executive car one evening and David responded first thing the next morning with and email and a phone call. He acco I inquired about an almost new X5 executive car one evening and David responded first thing the next morning with and email and a phone call. He accommodated my ask for an appointment that same afternoon and I had 1/2 hour to spare. We went for a test drive and he explained the car and the attractive deal during the drive and I decided to purchase and put a deposit on the car then and there. The rest of the transaction was done via email and a phone call and could not have been more pleasant and efficient! To top it off my wife met David at the delivery and vehicle orientation and was impressed with him and thought he was a very nice guy. I would call David again in a heartbeat! More

Great experience at BMW Rochester Hills! David Ugorowski was a fantastic sales contact for me at BMW Rochester Hills, was over the top timely and responsive, took the time to understand exact David Ugorowski was a fantastic sales contact for me at BMW Rochester Hills, was over the top timely and responsive, took the time to understand exactly what I was looking for and worked with me to get me into the right vehicle at exactly the right time! I would absolutely work with David again on another vehicle in the future, and am really happy with the car I walked away with! More

Kyle, the BMW Genius is worth buying the car! Kyle was AMAZING! He came to my house and stayed until every problem I was having was resolved. I really have never seen better customer service! F Kyle was AMAZING! He came to my house and stayed until every problem I was having was resolved. I really have never seen better customer service! Fabulous expertise and knowledge. He refused to accept that he couldn't find an answer and kept trying until everything was fixed. Love him!!! More

New X3 Love this dealership and especially Tonya Murray - she is AWESOME. This is the second vehicle we purchased via her and I wouldn't go to anyone else. W Love this dealership and especially Tonya Murray - she is AWESOME. This is the second vehicle we purchased via her and I wouldn't go to anyone else. We interacted with Kyle while we were waiting for Tonya to finish up with another customer -- what a bright and helpful guy. Great selection to have him at the Genius Bar -- look forward to going back in a week to officially learn more about our X3. The dealership itself is also great to deal with. They make the whole buying process painless and fun! Knowledgable, friendly staff that all are so all so helpful. Would recommend to anyone. More

Great Experience As always The is the second BMW I've received from BMW Rochester Hills working with Erick and my experience was just as painless as last time. They are extremel The is the second BMW I've received from BMW Rochester Hills working with Erick and my experience was just as painless as last time. They are extremely accommodating and make the process simple and easy. Would highly recommend. More

Kyle. Onboard Kyle was very professional, patient and knowledgeable. Learned a lot from him. I definitely understand my car now that I spent time with him, T Kyle was very professional, patient and knowledgeable. Learned a lot from him. I definitely understand my car now that I spent time with him, Thanks More

Awesome sales My salesman David Ugorowski was the best. Very kind and caring and took his time to in detail over the car. He was very patient and attentive. 10/10 w My salesman David Ugorowski was the best. Very kind and caring and took his time to in detail over the car. He was very patient and attentive. 10/10 would recommend to anyone. More