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BMW of Rochester Hills

Shelby Charter Twp, MI

4.3
1,370 Reviews

45550 Dequindre Rd

Shelby Charter Twp, MI

48317

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1,370 Reviews of BMW of Rochester Hills

December 30, 2014

Wife and I Very Happy Richard Bell and Matthew Vazana and the rest of the team were great to work with. It's my 4th BMW sedan in a row. I previously dealt with Erhard BMW More

by Walt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Vazana, Richard Bell
December 29, 2014

Awesome experience Frank is awesome and professional. He made car buying fun and helpful. He is friendly and keep us busy laughing..:) Frank rocks. He will make sure you More

by Satish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sands
December 29, 2014

Service This is my third car with Erick. I am loyal to people who give me great service. I would highly recommend Erick and BMW. Thanks. More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Grabruck
December 27, 2014

Choosing to purchase my second BMW at BMW of Rochester. I purchased my first BMW 525Xi from Sammi Naoum six years ago and because of Sammi's professional knowlwdge, respect, and quality of BMW I purchased a More

by precious
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammi Naoum
December 27, 2014

Personal experience Sami Naoum helped me with my recent car purchase, found Sami to be professional, dependable. I would refair my friends to Sami any time. I am enjoying More

by Dr.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammi Naoum
December 26, 2014

Incredible Dealership Experience - Start to Finish David is the consummate professional and is truly a pleasure to work with. His professionalism, friendliness, and desire for me to be happy with my pu More

by Wing1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Griffin
December 26, 2014

Excellent I bought 3 BMW cars from Sammi Naoum , Excellent service and great help. Definitely will recommend to all my friends. Friendly service & always there More

by Dr.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammi Naoum
December 26, 2014

Fast, easy Frank was polite and professional. He made car buying fun. He kept me laughing...even helped me name my new car. :) Frank rocks. He will make sure you More

by Ruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sands
December 25, 2014

Exceptional My husband and I have been working with Richard through our past three vehicles and there is a reason we keep returning. Richard is always willing to More

by Ah-Leesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Vazana, Richard Bell
December 24, 2014

Customer service very poor The dealer treats you like he is giving the vehicle for free. Doesn't know how to talk with a customer. If any one consider to buy a car from this d More

by redhat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Grabruck
Jan 24, 2015 -

redhat responded

Air was leaking from tires had to go to the dealership twice to get It fixed. Yes, they provided me good service this time.

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