
BMW of Rochester Hills
Shelby Charter Twp, MI
Filter Reviews by Keyword
By Type
1,370 Reviews of BMW of Rochester Hills
Wife and I Very Happy Richard Bell and Matthew Vazana and the rest of the team were great to work with. It's my 4th BMW sedan in a row. I previously dealt with Erhard BMW Richard Bell and Matthew Vazana and the rest of the team were great to work with. It's my 4th BMW sedan in a row. I previously dealt with Erhard BMW but have come to really prefer BMW of Rochester Hills, including Richard and Matthew of course. My wife leased a BMW within a matter of day from when I got mine. So we are both pleased! Walt More
Awesome experience Frank is awesome and professional. He made car buying fun and helpful. He is friendly and keep us busy laughing..:) Frank rocks. He will make sure you Frank is awesome and professional. He made car buying fun and helpful. He is friendly and keep us busy laughing..:) Frank rocks. He will make sure you're happy with your car. More
Service This is my third car with Erick. I am loyal to people who give me great service. I would highly recommend Erick and BMW. Thanks. This is my third car with Erick. I am loyal to people who give me great service. I would highly recommend Erick and BMW. Thanks. More
Choosing to purchase my second BMW at BMW of Rochester. I purchased my first BMW 525Xi from Sammi Naoum six years ago and because of Sammi's professional knowlwdge, respect, and quality of BMW I purchased a I purchased my first BMW 525Xi from Sammi Naoum six years ago and because of Sammi's professional knowlwdge, respect, and quality of BMW I purchased a second BMW . Definitely recommend Sammi to all. More
Personal experience Sami Naoum helped me with my recent car purchase, found Sami to be professional, dependable. I would refair my friends to Sami any time. I am enjoying Sami Naoum helped me with my recent car purchase, found Sami to be professional, dependable. I would refair my friends to Sami any time. I am enjoying my new x5 2015 model. More
Incredible Dealership Experience - Start to Finish David is the consummate professional and is truly a pleasure to work with. His professionalism, friendliness, and desire for me to be happy with my pu David is the consummate professional and is truly a pleasure to work with. His professionalism, friendliness, and desire for me to be happy with my purchase was incomparable and was such a pleasant surprise from my experience at other dealerships. David took the time to understand my needs, wants, and worked as hard as he could to find truly the 'perfect' BMW for me. This was the best experience I have ever had with a car sales advisor - which for me is saying something having come from the automotive industry. Thank you David and BMW of Rochester Hills for such a great experience and great vehicle - I love it. More
Excellent I bought 3 BMW cars from Sammi Naoum , Excellent service and great help. Definitely will recommend to all my friends. Friendly service & always there I bought 3 BMW cars from Sammi Naoum , Excellent service and great help. Definitely will recommend to all my friends. Friendly service & always there for questions. More
Fast, easy Frank was polite and professional. He made car buying fun. He kept me laughing...even helped me name my new car. :) Frank rocks. He will make sure you Frank was polite and professional. He made car buying fun. He kept me laughing...even helped me name my new car. :) Frank rocks. He will make sure you're happy with your car. More
Exceptional My husband and I have been working with Richard through our past three vehicles and there is a reason we keep returning. Richard is always willing to My husband and I have been working with Richard through our past three vehicles and there is a reason we keep returning. Richard is always willing to help us search for what we are looking for to match with what we need. With the amount of traveling and driving we do, we could not be more pleased with the service of this team, and the reliability and comfort of the vehicles. More
Customer service very poor The dealer treats you like he is giving the vehicle for free. Doesn't know how to talk with a customer. If any one consider to buy a car from this d The dealer treats you like he is giving the vehicle for free. Doesn't know how to talk with a customer. If any one consider to buy a car from this dealer make sure to take in writing every commitment they do before delivering the car, because the manager asked me if I any anything in writing to provide. The moment I took the car out of the parking lot I got a warning sign of "low tire pressure". They don't inspect before delivering the car and once it is out of the lot they don't care of the buyer. More