BMW of Peabody

Best Dealership and Team for personal attention I have been a customer of BMW of Peabody for 8 years, the sales and service teams are exceptional, I have never had a bad experience. I recently purc I have been a customer of BMW of Peabody for 8 years, the sales and service teams are exceptional, I have never had a bad experience. I recently purchased a new X 5 from Jamie McCoy. He always goes the extra mile, pays attention to every little detail and is a pleasure to work with. More

Fantastic sales experience for my CPO I was looking for 2014 435i xDrive with a specific set of packages which limited the number of cars that were available. As it turned out, BMW of Pea I was looking for 2014 435i xDrive with a specific set of packages which limited the number of cars that were available. As it turned out, BMW of Peabody ended up having 3 of these cars available that were coming off of lease. There was only 1 other car in the rest of the state and I lost out on it because the advisor moved a bit slow. These cars were displayed as available on the website but were not scheduled to complete certification for 2 weeks. I called up the dealership and Jamie McCoy was my client advisor. He gave me the inside scoop on all 3 cars, how the previous owners treated the cars, the honest current condition of the cars, so that I could pick which one I wanted to look at. He also had the car I wanted prioritized higher through the certification process so that it would be available to me sooner. Because I was in a bit of a time crunch at the end, Jamie personally delivered the car to me at my house an hour away on a Friday night. Jamie and BMW of Peabody really made this purchase, the best car buying experience I've had. More

The Ultimate Driving - AND Customer Service - Experience! I have been a client of BMW Peabody for over 10 years, and specifically a client of Jamie McCoy (and Matt Hefron & Co in Service). I have leased 2 b I have been a client of BMW Peabody for over 10 years, and specifically a client of Jamie McCoy (and Matt Hefron & Co in Service). I have leased 2 brand new vehicles and purchased a pristine pre-owned vehicle from him/them. The customer service is second to NONE. We also currently own an Audi as well as have owned a Porsche for 15 years. These other companies do not even compare when it comes to the personal attention that we receive from Jamie & Matt. Jamie proactively contacts me when my vehicle is coming up for service, and he then drives to my house to pick up the car and drop me a loaner. This process is so seamless and quick that I don't even need to be home as Jamie and I are in close contact about the details. Same goes for Matt Hefron. He carefully explains the service teams' recommendations and is very realistic in prioritizing the list for you, if there happens to be a few things of a non-urgent nature. We have recommended Jamie & BMW Peabody to multiple friends as well. The sales and service here are the epitome of stellar. They work long days and weeks and that's why they are the best! Thank you! More

Top of the Line Sales and Service Experience! 12 years ago I walked into BMW Peabody in search of my first BMW. I was fortunate that Jamie McCoy was assigned as my Client Advisor. Jamie is a true 12 years ago I walked into BMW Peabody in search of my first BMW. I was fortunate that Jamie McCoy was assigned as my Client Advisor. Jamie is a true professional that goes above and beyond for his clients. While passionate and knowledgeable about the BMW product, it's the Customer Service that he provides that really sets him and BMW Peabody apart. Recently Jamie provided pickup/dropoff service for scheduled maintenance with Matt Heffron's Team. Having owned, Lexus, Audi, and Infinity in the past, I can honestly say that none of those high end brands have provided the type of service and support that I have experienced from Jamie and BMW Peabody. Jamie is always there to insure that your BMW is the best car experience you can have. If you are looking to purchase the "Ultimate Driving Machine" you can't go wrong by stopping in to BMW Peabody and asking for Jamie More

Best people, great service and personal attention. I have been a customer of BMW of Peabody, MA for over 10 years dealing with the same sales person (Jamie McCoy) the entire time. During this period I have been a customer of BMW of Peabody, MA for over 10 years dealing with the same sales person (Jamie McCoy) the entire time. During this period I have leased four times and purchased once. The customer experience over this timeframe has been excellent and the fact that I have stayed with them speaks for itself. Always informative - never pressured - and ease of service and excellence of product have made my driving experience a pleasure. Whether buying or leasing ask to call Jamie McCoy - you can't go wrong. More

Easy and fun car-buying experience. Jamie McCoy at BMW of Peabody helped my husband and I find the perfect car this past weekend. He was patient while we test drove a few different model Jamie McCoy at BMW of Peabody helped my husband and I find the perfect car this past weekend. He was patient while we test drove a few different models, he explained all pros and cons honestly and never pushed anything on us. He answered our laundry list of questions and helped us to objectively evaluate which car and budget would be the best fit for our family. Everyone was professional and the entire experience was so easy! We will definitely be back. More

10 cars We have leased 10 BMWs from Jamie McCoy at BMW of Peabody. It is easy and no hassele. Jamie takes care of all the details and you know your getting We have leased 10 BMWs from Jamie McCoy at BMW of Peabody. It is easy and no hassele. Jamie takes care of all the details and you know your getting and honest price. More

Awesome customer service!! We can't say enough good about BMW of Peabody and our salesperson Jamie McCoy. Jamie helps us long after the initial sale is made. He picks up and dro We can't say enough good about BMW of Peabody and our salesperson Jamie McCoy. Jamie helps us long after the initial sale is made. He picks up and drops off our car for service. He and his service team (led by Anthony) also worked to save us literally thousands of dollars on a repair. If you're going to invest in a BMW get yourself the best customer service along with it!! More

Excellent dealership with excellent people. Jamie McCoy is my sales person and my entire buying experience could not be better. Jamie went above an beyond to make sure that the whole experience Jamie McCoy is my sales person and my entire buying experience could not be better. Jamie went above an beyond to make sure that the whole experience met and exceeded my expectations. He took care of every little detail. Alex Dytko, the General Sales Manager was also very helpful in both buying process and the the process of trading in my old vehicle. Dan Chase, Business Manager, was also very helpful in making right financial decisions when purchasing the vehicle. Scott Arrigo, the BMW Genius, did a great job showing me the vehicle functions. More

Purchase of new BMW Super easy experience put together by Jamie McCoy, The energizer bunny! Jamie is expert in the product and the process. He put the deal together for t Super easy experience put together by Jamie McCoy, The energizer bunny! Jamie is expert in the product and the process. He put the deal together for the car that I wanted at the right price. He had the car prepped and ready when I arrived for pickup and had me in and out in no time. There were a couple of minor issues with the trade in. Windshield needed replacement. Problem solved in a flash by Jamie. The finance person was also extremely knowledgeable and helpful and respectful of my time. The genius team had me up and running with all of this new tech. in no time. Great experience and I will strongly recommend the dealership and especially Jamie to my contacts. More