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BMW of Owings Mills - Service Center

Owings Mills, MD

4.6
99 Reviews
Call Service Center (410) 902-8700

99 Reviews of BMW of Owings Mills - Service Center

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April 19, 2025

Excellent service experience. Thank you for the loaner and for washing the car. Communication was efficient and clear More

by sfposner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milena
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Apr 19, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We’re thrilled to hear about your excellent service experience at BMW of Owings Mills. Providing clear communication and ensuring your vehicle is well taken care of are top priorities for us. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

April 19, 2025

Wonderful service as usual! I started with Michelle and asked Bryanna to step in assist when she was unable to assist at that time. Bryanna helped me from that point forward an More

by EFOSTER120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna Hoskinson
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Apr 19, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We truly appreciate your kind words about the service you received from Michelle and Bryanna at BMW of Owings Mills. We're thrilled to hear they made your experience excellent. We look forward to assisting you with all your future BMW needs! Sincerely, The Team at BMW of Owings Mills

April 19, 2025

The service is always good when with working with the service team (Michelle, Mark & Derrick) More

by CHOLIDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you consistently receive excellent service from our team, including Michelle, Mark, and Derrick. At BMW of Owings Mills, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 19, 2025

MICHELLE IS A PLEASURE TO WORK WITH, SHe always goes up and beyond to assist More

by jesaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that Michelle provided you with exceptional service at BMW of Owings Mills. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

April 18, 2025

Great experience and glad to have used Owings mills bmw. That is all I need to say More

by schulema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2025 -

BMW of Owings Mills responded

Thank you for choosing BMW of Owings Mills, Schulema! We’re delighted to hear that you had a great experience with us. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

Always great service and communication. However, there was an issue with the way in which they left the top cover of my engine, which was loose and there was white stuff all over the cover More

by MEHARRIS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

BMW of Owings Mills responded

Thank you for sharing your experience! We appreciate your positive remarks about our service and communication at BMW of Owings Mills. I understand your concerns regarding the engine cover and the issue with the cleanliness under the hood. I'm glad to hear that Michelle was able to assist you effectively. Your feedback is invaluable to us, and we're committed to maintaining high standards. If you have any further concerns, please don't hesitate to reach out to us. We look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

Very please with the prompt and friendly attention, on top of that they take of my vehicle in less time than I expected. More

by ADOLFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna Hoskinson
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Apr 18, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review, Adolfo! We’re thrilled to hear that you were pleased with the prompt and friendly attention at BMW of Owings Mills. It's great to know we could take care of your vehicle faster than expected. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

BMW of Owings Mills are wonderful to deal with. Bought my car there in 2007 and have been very happy with their service ever isnce. More

by joelmarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, Joel! We're thrilled to hear that you've had a wonderful experience with BMW of Owings Mills since 2007. It's our goal to provide exceptional service, and your continued satisfaction means a lot to us. We look forward to serving you for many more years to come! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

Great Service - Everyone was awesome. Everyone went the extra mile to provide great service. Excellent Service. More

by wendell.stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cushner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, Wendell! We’re thrilled to hear that you had an excellent experience with us at BMW of Owings Mills. Our team always aims to go the extra mile to ensure our customers are satisfied. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

Very professional. Communication was on point. Recommended services to keep my car in top condition. Car was returned cleaned and ready for the road. More

by CBERSTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamaya Montgomery, Melina
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Apr 18, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at BMW of Owings Mills. Our team is dedicated to providing excellent service and ensuring your vehicle is in top condition. We look forward to seeing you again for your next maintenance visit! Safe travels! Sincerely, The Team at BMW of Owings Mills

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