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BMW of Owings Mills - Service Center

Owings Mills, MD

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66 Reviews

66 Reviews of BMW of Owings Mills - Service Center

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February 15, 2022

Prompt, clear and easy to pay. Explained the current work needed and what future service will be. More

by robert.regino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wolfe
Feb 21, 2022 -

BMW of Owings Mills responded

Good to hear, thank you!

January 04, 2022

BMW of Owings Mills makes it so easy for car repairs. The staff is available immediately upon your arrival, a loaner car was no problem, and the quality of the work was outstanding. There is nothing more to More

by Chuckster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, I believe
Jan 17, 2022 -

BMW of Owings Mills responded

Thank you for taking the time to review your experience at our dealership. If there is ever anything else that we can assist you with, please feel free to let us know. Thanks again!

December 23, 2021

Responsive, courteousImpressed with staff.Took my Responsive, courteous Impressed with staff.Took my several calls promptly and productively. Thanks to Northwest BMW. More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Tifiny
Jan 17, 2022 -

BMW of Owings Mills responded

We're so happy to hear that, Carl! Thank you

November 23, 2021

This dealership is great. Love the service I get there (Anishia rocks!). They explain everything in a way that makes sense and I enjoy getting to try newer models when I need a loaner. More

by TKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anishia
Nov 26, 2021 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

November 22, 2021

The sales and service department is always friendly. They explained everything step by step ultimately giving me the best experience ever!! I will also be a returning customer for my automotive service More

by Phoebecor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Ieisha
Nov 22, 2021 -

BMW of Owings Mills responded

Thanks so much for your very kind feedback, we really appreciate it. If there is ever anything else that we can assist you with, pleas let us know. Thanks again!

October 30, 2021

The experience is always great at BMW of Owings Mills very prompt service Thanks again! More

by Cory1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iyesha Jennings
Nov 09, 2021 -

BMW of Owings Mills responded

We're absolutely thrilled to hear that, Cory! Thank you and see you next time!

October 26, 2021

Fast and efficient, excellent customer service, I would recommend this location to anyone in the area. More

by Ladyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom & Michelle
Nov 09, 2021 -

BMW of Owings Mills responded

That's so great to hear, thank you! We hope to see you next time :)

October 16, 2021

Absolutely excellent service! Michelle and Mark are AMAZING and detailed service providers! They ensure customer satisfaction! The Best More

by Mozart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 09, 2021 -

BMW of Owings Mills responded

We are so happy to hear about your experience with Michelle in our service department. Please always feel free to let us know if there is ever anything else that we can help you with. Thanks again!

September 28, 2021

Mark had the pulleys and the alternator belt on my car repaired the same day, even though an outside towing company had taken half the day getting it to the dealership. I was expecting to get my car back More

by kat007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 29, 2021 -

BMW of Owings Mills responded

We're delighted to hear that you are happy with the service that you received. If there is ever anything else that we can assist you with, please always feel free to let us know. See you next time!

September 18, 2021

guys did a great job they tried everything to find and resolve a problem the videos they was sending all car diagnostics was so helpful to see what was a real issue with the car was. Tom wolf was great he More

by Natia T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wolf
Sep 20, 2021 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

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