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99 Reviews of BMW of Owings Mills - Service Center
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April 26, 2025
Although I did not have a scheduled appointment I still received quality customer service in a timely manner. received quality customer service in a timely manner. More
by jfsivels
Verified Customer
April 25, 2025
Great customer service. Everything was explained to my satisfaction. I was updated along the process from beginning to end. I will return for future repairs. Everything was explained to my satisfaction. I was updated along the process from beginning to end. I will return for future repairs. More
by sandra_friday
Employees Worked With
Marlina
April 25, 2025
Best service ever! Thanks for the consistent service. Keep up the good work BMW of Owings Mills Thanks for the consistent service. Keep up the good work BMW of Owings Mills More
by msjackson49
April 24, 2025
Just typical BMW dealer stuff. I needed 3 lug bolts replaced and it cost me $250. Simple absurdity. I would’ve done it myself but the ones to replace were wheel lock bolts and I lo I needed 3 lug bolts replaced and it cost me $250. Simple absurdity. I would’ve done it myself but the ones to replace were wheel lock bolts and I lost the key. More
by CHARLES.TIBBELS
April 24, 2025
If I could give a zero star I would. Dishonest in so many ways. Twice I paid for services they did not render but stated they did. When I reported it instead of telling the truth they tr Dishonest in so many ways. Twice I paid for services they did not render but stated they did. When I reported it instead of telling the truth they tried to convince me I was wrong. When I asked them to put in writing what they were saying to me they refused. Will never go here AGAIN More
by jwalker43
Employees Worked With
N/A
April 24, 2025
The service is always great whenever we go to Northwest BMW, from the pull in until the pick up. BMW, from the pull in until the pick up. More
by bclowney
Employees Worked With
April 23, 2025
Mark is a great advisor, he is attentive and a great communicator for my service needs communicator for my service needs More
by x7M
Employees Worked With
April 21, 2025
Service was very good. I went in for an oil change and check tire pressure. They also wash the dust and dirt off my vehicle I went in for an oil change and check tire pressure. They also wash the dust and dirt off my vehicle More
by boyd.deborah714
Employees Worked With
Don’t remember
April 20, 2025
Mark is always courteous and professional whenever I bring my car in. He clearly explains the issues and provides updates when needed. bring my car in. He clearly explains the issues and provides updates when needed. More
by cheriggo24
Employees Worked With
April 20, 2025
I had an appointment for the day after the that I had the work done on my car, but something came up and I had to change the appointment for a day earlier, I stopped by that Thursday and explained what happe work done on my car, but something came up and I had to change the appointment for a day earlier, I stopped by that Thursday and explained what happen and Derrick said no problem, bring the car in first thing in the morning for the next day, I was happy, thanks More
by jmac743
Employees Worked With
Other Employees :
Tom from the service department
