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BMW of Owings Mills - Service Center

Owings Mills, MD

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64 Reviews
Today: 8:00 AM - 4:00 PM Open Now
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64 Reviews of BMW of Owings Mills - Service Center

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April 03, 2025

I love dealing with BMW of Owings mills. It makes my experience so much easier. Thank you. Derek is amazing More

by pisaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

BMW of Owings Mills responded

Thank you, we truly appreciate your kind words! We're thrilled to hear that you love your experience with BMW of Owings Mills and that Derek made such a positive impact. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

June 06, 2023

The best service I’ve had since I purchased my car and I would recommend bmw of Owings mills More

by Umar19882013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Jun 06, 2023 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

December 28, 2022

I find the dealership to be organized, with scheduling of appointments. You are usually in and out it a reasonable length of tom. Mechanics are knowledgeable and through. I trust their service. More

by sjhood675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Jan 06, 2023 -

BMW of Owings Mills responded

We are so happy to hear this, thank you!

October 24, 2022

Very responsive and accommodative in accessing the problem, ordering replacement part and completion of job. More

by Denise Weglicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Oct 25, 2022 -

BMW of Owings Mills responded

We're happy to hear that, thank you!

September 15, 2022

This was my first visit. Very nice and professional. Easy check in. Comfy lodge area. More

by Pynky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom wolf
Sep 20, 2022 -

BMW of Owings Mills responded

Thank you!

July 18, 2022

Courteous and quick to respond to requests for service. Satisfied with the service provided to me More

by Weinstein.stanley128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Jul 19, 2022 -

BMW of Owings Mills responded

We're appreciate that, thank you!

February 19, 2022

I had a water pump replacement here, and my lines were not bled properly. Instead of rectifying the water bubble, they punched a hole in the front of my coolant reservoir ...not ethical at the least, th More

by Mhill702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager at the time
Feb 21, 2022 -

BMW of Owings Mills responded

We are very sorry to hear about this. This information has been given to upper management to look into.

Feb 22, 2022 -

Mhill702 responded

Ok, have you hired a new service manager?

February 17, 2022

I have been going to BMW of Owings Mills for over 10 years, great service, Mark Johnson has been very nice to me all the years, he is one of the reasons I keep buying BMWs. Thanks Mark! More

by Brihane
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
Feb 21, 2022 -

BMW of Owings Mills responded

Thank you for your very kind feedback, we really appreciate it! If there is ever anything else that we can assist you with, please feel free to let us know. Thanks again!

February 15, 2022

Prompt, clear and easy to pay. Explained the current work needed and what future service will be. More

by robert.regino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wolfe
Feb 21, 2022 -

BMW of Owings Mills responded

Good to hear, thank you!

January 04, 2022

BMW of Owings Mills makes it so easy for car repairs. The staff is available immediately upon your arrival, a loaner car was no problem, and the quality of the work was outstanding. There is nothing more to More

by Chuckster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, I believe
Jan 17, 2022 -

BMW of Owings Mills responded

Thank you for taking the time to review your experience at our dealership. If there is ever anything else that we can assist you with, please feel free to let us know. Thanks again!

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