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BMW of Owings Mills

Owings Mills, MD

4.7
891 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 891 reviews

December 23, 2021

Responsive, courteousImpressed with staff.Took my Responsive, courteous Impressed with staff.Took my several calls promptly and productively. Thanks to Northwest BMW. More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Tifiny
Jan 17, 2022 -

BMW of Owings Mills responded

We're so happy to hear that, Carl! Thank you

December 18, 2021

Pleasant experience with sales staff and senior management… Would consider purchasing future vehicles from this dealership More

by Jpviolante
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William and Dustin also Nate
Dec 20, 2021 -

BMW of Owings Mills responded

We're very happy to hear that, thank you!

November 23, 2021

We had an appointment to see a vehicle at 2 PM we drove an hour and a half to get there when we got there the vehicle was just in the process of being sold to someone else… But the gentleman in charge pers More

by ksvbw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabir…. Not sure if the manager , maybe Dave
Nov 26, 2021 -

BMW of Owings Mills responded

Thank you for sharing your experience with us. We want you to feel comfortable sharing the good and the bad with us. We're sorry that you visit with us fell short of expectations. We have taken the good and the bad elements that you mentioned and are making some important changes. Congratulations on your purchase, we hope that you are enjoying it!

November 23, 2021

This dealership is great. Love the service I get there (Anishia rocks!). They explain everything in a way that makes sense and I enjoy getting to try newer models when I need a loaner. More

by TKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anishia
Nov 26, 2021 -

BMW of Owings Mills responded

We're so happy to hear that, thank you!

November 23, 2021

Recently purchased a 2022 BMW 840i grancoupe from BMW of Owings Mills and the entire experience was five stars. My mom had an awesome experience back in 2019 when she leased a BMW from Karen Anderson. I was More

by KenGx840
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Anderson, Dustin Prieto, Jesse Malone
Nov 26, 2021 -

BMW of Owings Mills responded

Thank you for taking the time to share such a thoughtful and detailed review. We are absolutely thrilled to hear that our entire team provided you with such amazing service. If there is ever anything else that we can assist you with, please always feel free to let us know. All of us here at BMW of Owings Mills appreciates your business. Congratulations again - we hope that you are enjoying it!

November 22, 2021

The sales and service department is always friendly. They explained everything step by step ultimately giving me the best experience ever!! I will also be a returning customer for my automotive service More

by Phoebecor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Ieisha
Nov 22, 2021 -

BMW of Owings Mills responded

Thanks so much for your very kind feedback, we really appreciate it. If there is ever anything else that we can assist you with, pleas let us know. Thanks again!

October 30, 2021

The experience is always great at BMW of Owings Mills very prompt service Thanks again! More

by Cory1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iyesha Jennings
Nov 09, 2021 -

BMW of Owings Mills responded

We're absolutely thrilled to hear that, Cory! Thank you and see you next time!

October 26, 2021

Fast and efficient, excellent customer service, I would recommend this location to anyone in the area. More

by Ladyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom & Michelle
Nov 09, 2021 -

BMW of Owings Mills responded

That's so great to hear, thank you! We hope to see you next time :)

October 16, 2021

Rude and disrespectful sales staff who take customers for granted and do not provide much of service More

by K B
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard
Nov 22, 2021 -

BMW of Owings Mills responded

We are very sorry to hear this, KB. This is not the level of service that we expect for our customers. Please reach out to our General Manager, Imran Javed when you have a moment at (410) 902-8700.

October 16, 2021

Absolutely excellent service! Michelle and Mark are AMAZING and detailed service providers! They ensure customer satisfaction! The Best More

by Mozart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 09, 2021 -

BMW of Owings Mills responded

We are so happy to hear about your experience with Michelle in our service department. Please always feel free to let us know if there is ever anything else that we can help you with. Thanks again!

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