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BMW of Owings Mills

Owings Mills, MD

4.9
829 Reviews

9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 829 reviews

June 07, 2010

well for starters the first impression was great very friendly and knowledgeable staff. shower me everything i needed and alot that i didn't know. very very professional and on point. they showed me all More

by goober79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Angel
June 03, 2010

They were very good at delivering the vehicle on time and worked well in cleaning it up for sale. The sales people made sure that any questions I had were answered. I would highly recommend them. They wer More

by bmenditch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
March 08, 2010

I got a loaner car 2009 BMW 328I out while my car was in service with Northwest BMW last week. When I brought my loaner car back, they saw me a scratch on the back bumper and ask me to pay for the repair. More

by chenfi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3
March 25, 2009

EXCELLENT SERVICE ! AAA+++ BEST EXPERIENCE ! I live in the MD/PA area and I was searching for a good place to get work done on my 1999 Z3 and I found it ! Thank you ! Stopped by to buy parts and was helpe More

by wildside001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
February 18, 2009

The most unpleasant experience ever. The sales manager was not even willing to give me a counteroffer until I raised my voice and told him that I would absolutely not buy a car from him unless he gave me More

by niceteeth1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will
October 21, 2008

When I ordered an X6 Xdrive35i from Northwest BMW in April 2008 I was told that the car will be ready in 8-10 weeks. In June they told me the car is little late, but 100% will be ready in July. July bec More

by ibadov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Hobbs
July 01, 2007

The best service hands down! Friendly courteous staff. They are a hard working friendly team that tries very hard at customer satisfaction. Best of all, they always had a loaner. I drove an hour just to g More

by zonazoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 06, 2006

I bought and installed an OEM alarm and just needed it activated. I called EVERY MD dealer out there and asked for a price quote. All I needed was for them to hook it up to the computer and activate the a More

by calp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Multiple
March 27, 2005

went in w/1997 540 still covered under warranty for misc. work. didnt fix but 2 of 4 items on list and told me my engine lite was on and new sensor had to be attched. told greg that lite is always on [ditto More

by davidrex
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
greg
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