Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Owings Mills
Owings Mills, MD
1,278 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible.
BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive.
If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car.
But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs.
Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,278 reviews
May 19, 2018
Excellent Very professional. Very patient. Superior customer service. I would Highly recommend Karen. This is my third purchase at Nirthwest BMW. I would re Very professional. Very patient. Superior customer service. I would Highly recommend Karen. This is my third purchase at Nirthwest BMW. I would return. Great experience. More
by QMD
Employees Worked With
Frank DiBlasi, Karen Anderson, George.borkowicz Admin
May 18, 2018
Warranty I Was very disappointed in the change of warranty/service plan. The change almost made me reconsider my deal with BMW. But Eric was great. I Was very disappointed in the change of warranty/service plan. The change almost made me reconsider my deal with BMW. But Eric was great. More
by Ksiler1
Employees Worked With
Eric Lowery
May 17, 2018
Great thanks a bunch I called Eric asked for a specific kind of car and he called me back within 24 hours with exactly what I wanted. This my second experience with Eric e I called Eric asked for a specific kind of car and he called me back within 24 hours with exactly what I wanted. This my second experience with Eric excellent both times. More
by Loclady627
Employees Worked With
Eric Lowery, Frank DiBlasi
May 16, 2018
Awesome Experience!! I walked into Northwest BMW on Saturday, April 28th and spoke with Kevin Robinson regarding the purchase of a used BMW, told him year, make, model, pr I walked into Northwest BMW on Saturday, April 28th and spoke with Kevin Robinson regarding the purchase of a used BMW, told him year, make, model, price and payments that I could afford. Upon leaving he assured me that he would start working it Monday. On Tuesday, May 8th received a call of paperwork needed and Wednesday, May 9th received a call that I could pick up my car and they had found what I wanted. The transaction and picking up the car went very smooth. BEST EXPERIENCE EVER!! I highly recommend Kevin Robinson has a Salesperson. More
by Hansome1920
Employees Worked With
Bob in Finnace- was great also
May 16, 2018
My experience was very amazing I’ve been searching for cars for weeks and every one turned me away due to my credit but not northwest bmw, with the help of Keith Robison and his pro I’ve been searching for cars for weeks and every one turned me away due to my credit but not northwest bmw, with the help of Keith Robison and his professional work ethic he was able to put me in a car that same day and I was overjoyed. Not to mention I brought my 6 year old with me and he was very attentive with him. Overall it was a great experience! More
by Lynea123
Employees Worked With
Keith Robison
May 16, 2018
Above and Beyond! I purchased my car about three weeks ago, this was by far the best experience. My salesman was Kevin Robinson he made me feel comfortable even in my n I purchased my car about three weeks ago, this was by far the best experience. My salesman was Kevin Robinson he made me feel comfortable even in my nervousness he put me at ease. I already recommended my co- worker to go see him! L. Bethea More
by Joeswife07
Employees Worked With
Kevin Robinson
May 16, 2018
Outsanding Service This is my third car that I've purchased with Kevin Robinson at Northwest BWM. Each experience has been fast and easy, which I really appreciate. Than This is my third car that I've purchased with Kevin Robinson at Northwest BWM. Each experience has been fast and easy, which I really appreciate. Thanks again for all of your hard work! I will be back to upgrade in a couple of years. More
by bdoolin90
Employees Worked With
Kevin Robinson
May 15, 2018
Got what I was looking for. Looking for a convertible Eric L found me what the perfect car.Found a car in a short time very happy...excellent job.Will buy another car in the futu Looking for a convertible Eric L found me what the perfect car.Found a car in a short time very happy...excellent job.Will buy another car in the future. More
by Happy driver
Employees Worked With
Eric Lowery, northwestbmw Admin
May 15, 2018
Hands down best in the game ! Eric was Very helpful the entire time. I told him exactly what I wanted and he made it happen. It was great buying experience I would recommend Eric t Eric was Very helpful the entire time. I told him exactly what I wanted and he made it happen. It was great buying experience I would recommend Eric to anyone looking to buy a vehicle from Northwest BMW. More
by jcaldwell93
Employees Worked With
Rick Buckley, Eric Lowery
May 15, 2018
Excellent Eric I’m giving 5 Stars because Eric got the job done great deal and customer service. Other dealers gave me a hassle Eric gave me his word come see me and I’m giving 5 Stars because Eric got the job done great deal and customer service. Other dealers gave me a hassle Eric gave me his word come see me and I will get you in a car today and that’s what he did. More
by Roy23
Employees Worked With
Eric Lowery
