BMW of Owings Mills

Outstanding preowned car purchase experience I went to the dealership after seeing a car advertised online. I didn't like that car but Angel helped me find exactly what I was looking for. The who I went to the dealership after seeing a car advertised online. I didn't like that car but Angel helped me find exactly what I was looking for. The whole process was great from the moment that I walked in to the moment a drove out (next day) my new car. Angel, my sales person was very professional with no pressure. He spent good quality time with me to answer all my questions and to make sure I was satisfied with the purchase. The dealership overall experience was great, I was treated as if I was buying their most expensive brand new model. I won't buy a car in the future w/o calling Angel first. More

NorthWest BMW ROCKS Rick, I just wanted to write you a quick note to thank you, for your honesty and dedication while guiding us through our new car purchase on Saturda Rick, I just wanted to write you a quick note to thank you, for your honesty and dedication while guiding us through our new car purchase on Saturday. We have always been wary of car salespersons, often with good reason, but you have helped to redefine the stereotype. Thank you so much, the questions we had were answered honestly, and made the process not as painful as it otherwise could have been. My wife is happy with her new car purchase, and I am not freaking out about the purchase price. That is an ideal situation when it comes to buying a new car, and it is all thanks to you. You can be sure that if I have any friends looking to buy a new car in the future, I will be sending them to Northwest BMW, and telling them to ask for Rick Buckley. P.S Give the entire Team a huge thumbs up!!!!! The journey back to Northwest BMW started with Michelle Jackson in your service department she rocks. Also, can't forget India Bey the car loaner rep. Bob Harris, Roy Dennis, and the customer quality manager don't tell her I forgot her name . :) Thanks again. The King family More

Excellent experience This is my second purchase from Northwest BMW and I am planning on keeping the relationship that I have with Mr. Tyrone Greene. He was very confident This is my second purchase from Northwest BMW and I am planning on keeping the relationship that I have with Mr. Tyrone Greene. He was very confident and positvie in getting me the car that I wanted. I am very happy with my new car. More

Respect through efficiency Angel and Kenny are now my go-to people for purchases around Baltimore. After getting a high quote at my dealer of a few years, I contacted Northwest Angel and Kenny are now my go-to people for purchases around Baltimore. After getting a high quote at my dealer of a few years, I contacted Northwest and received a response from Kenny stating he would be aggressive and put me in contact with Angel. Right on both counts. Kenny's offer slaughtered competing bids right out of the gate. Given my history with another dealer, I gave them a chance to counter. Their offer barely met the payment, but sacrificed benefits, after hours of negotiation... For those keeping track, I spent maybe two hours, maybe, over a few weeks total thanks to snow storms, working with Northwest, and the other dealer took easily 3x that amount in one stent but couldn't match while applying pressure to make a decision. Signed, sealed... And then Angel - the epitome of laid-back, polite, and focused support. We sealed the purchase, on a car from a different lot, via text messages on his own cell after answering a variety of questions from me, always patiently. Delivered. Never once was there pressure from anyone, ever. They were knowledgable, patient -- a fault cannot be found. Northwest is now my dealer, after nearly 5 years else where. More

Had Fun!! I had the best time buying a car!!! Never had a good experience like that!! Barbara was so sweet and made the sale easy to get thru. Bob had me laughi I had the best time buying a car!!! Never had a good experience like that!! Barbara was so sweet and made the sale easy to get thru. Bob had me laughing so hard. He just made my night!! Hang in there Bob, you will get the hang of the new finance system. Email me so I can keep you up to date on the all the news of the classic rock bands. Janee was so sweet, I just love her!!! Thank you all for helping me thru the sale of my car. I just love it!!! I have a clean driving record but now I just might spoil it with this car!!! More

Great dealership! Everyone was friendly and went out of their way to make my car purchase very enjoyable! They answered all my questions and went over the entire car wi Everyone was friendly and went out of their way to make my car purchase very enjoyable! They answered all my questions and went over the entire car with me. I have referred my friends and will continue to do so. More

Amazing Experience/referral Rick was so helpful in making the purchase process smooth and worked hard to secure a new vehicle for me. will not be going to another dealership goi Rick was so helpful in making the purchase process smooth and worked hard to secure a new vehicle for me. will not be going to another dealership going forward! More

Lease my second BMW from Northwest Drove 250 miles to get here. This is the second BMW I've leased from Northwest and my fourth BMW lease overall. Virginia dealers don't understand that Drove 250 miles to get here. This is the second BMW I've leased from Northwest and my fourth BMW lease overall. Virginia dealers don't understand that not every buyer is a sap. This was a savings of about $1000 for the best offer from a Virginia dealer- most of which was the difference in "Processing Fees" and Gross Receipts Tax. I'll be back for my next one in 2018. More

NW BMW Always does a great job Northwest BMW has been my BMW dealer of choice for the past 11 years. I have purchased 4 vehicles from them and wouldn't consider buying or servicing Northwest BMW has been my BMW dealer of choice for the past 11 years. I have purchased 4 vehicles from them and wouldn't consider buying or servicing anywhere else. Both their sales and service team is honest and straight forward and they make the process easy. More