BMW of Owings Mills

After I made a decision to purchase the vehicle, I was out of the dealership within an hour with my new car! Price and Time are the most important factors in buying a car for me. This dealership met both out of the dealership within an hour with my new car! Price and Time are the most important factors in buying a car for me. This dealership met both. More

Very accommodating. Good followup. Gave several viable options to solve my consumer problem. That is.,,,,, How to secure current BMW under lease that I thoroughly enjoy giving me time to order a alpina a options to solve my consumer problem. That is.,,,,, How to secure current BMW under lease that I thoroughly enjoy giving me time to order a alpina at my leisure next year. More

You guys are the best. Murray is the best service adivisor I have ever worked with in my 60 years. Kenny knows his stuff. Very professional. Top notch. Would recommend (and have) to all my friend adivisor I have ever worked with in my 60 years. Kenny knows his stuff. Very professional. Top notch. Would recommend (and have) to all my friends. More

Customer service was excellent and Northwest BMW offers a pressure free buying atmosphere. The only problem I had was pricing was a little off, but other than that the experience was great. Go in negotiating pressure free buying atmosphere. The only problem I had was pricing was a little off, but other than that the experience was great. Go in negotiating stronger than I did and you should end up with a great experience. More

Working with Kenny was wonderful. He was very professional and attentive to our needs. He was very knowledgeable about the brand and the cars which gives a lot of comfort to the buyer. I would de professional and attentive to our needs. He was very knowledgeable about the brand and the cars which gives a lot of comfort to the buyer. I would definitely recommend Kenny to others. More

The customer service was excellent. All of the sales team really polite. The bathroom really clean. Maybe a snack bar would be great. Gregory Bryant was very knowledgeable of the vehicle answered all questio really polite. The bathroom really clean. Maybe a snack bar would be great. Gregory Bryant was very knowledgeable of the vehicle answered all questions I asked. Rod in finance was very knowledgeable of all questions I asked as well. I have already refereed a friend to Mr. BRYANT. More

Rick Buckley...That Name Exemplifies What Northwest BMW Provides...EXCELLENCE !!!! Mr. Buckley Always Exceeds Expectations By Providing His Customers With Unmatched Personal Attentiveness And Knowledge Of Provides...EXCELLENCE !!!! Mr. Buckley Always Exceeds Expectations By Providing His Customers With Unmatched Personal Attentiveness And Knowledge Of The BMW Brand !!!! More

Melvin Bey was the sales associate that helped me. He was very informative, friendly and not pushy. After our test drive we sat down to talk price. I was given a fair price on my trade in and received was very informative, friendly and not pushy. After our test drive we sat down to talk price. I was given a fair price on my trade in and received a great price on my new car. The dealership personel made you feel like you were the most important person in the room. Other dealerships I've been to seem to only care about the sale and making their quotas. I've purchased 9 new cars in the past and have never been treated so well. Will buy my next car from Northwest BMW in the future. Way to go Northwest BMW!!!! More

Steven Miller was very professional and transparent. He made me aware of the options available and I made my own choice without persuasion. I will recommend him and of course the dealership anytime, any made me aware of the options available and I made my own choice without persuasion. I will recommend him and of course the dealership anytime, any day. More

I had a great experience at your dealership. Everyone was very nice. I was treated very special and was very impressed. Angel Casas was wonderful. He was very informative. He answered my questions and explai very nice. I was treated very special and was very impressed. Angel Casas was wonderful. He was very informative. He answered my questions and explained in details so that I would understand. You have wonderful people working for you. Mr. Casas is a great and wonderful assess to your company. He was very patient and let me take the time to make up my mine to what I wanted. He didn't rush me like the experiences I have had with other dealerships. My husband had dealt with Northwest before and had nothing but very good things to say about your dealership. He recommended that I try you . I had bad experiences with others car dealers. I love the way business is done in a percise and professional matter. I rate your dealership excellent in customer service. I also had the pleasure of meeting the sales manager Mr. George Borkowicz who is a very nice gentleman. I can't stop talkling about my experience with your dealership. I have told all of my friends about you. Oh, I forgot to mention I just love my new X3. Thanks again for the wonderful experienice. Ruby Knott More