BMW of Owings Mills

Bought a car I wasn't looking for a car but was servicing my old car. The sales team was courteous transparent and efficient. No pressure at all. I wasn't looking for a car but was servicing my old car. The sales team was courteous transparent and efficient. No pressure at all. More

Very Smooth and professional I felt at ease with each of the employees in various positions who assisted me in the new car purchase process. All was completed quickly and efficie I felt at ease with each of the employees in various positions who assisted me in the new car purchase process. All was completed quickly and efficiently. More

Hassle free, friendly and patient with my style. Answered all my questions and provided me with estimates and educated me. Although I changed my mind about what I was looking for several times Ken a Answered all my questions and provided me with estimates and educated me. Although I changed my mind about what I was looking for several times Ken and Angle worked with me every step of the way. Even the customer service woman an d Bob Harris were a pleasure. More

M4 sale John was fantastic through entire process. I buy a lot of cars and he is one of the best I have ever experienced. A quality guy John was fantastic through entire process. I buy a lot of cars and he is one of the best I have ever experienced. A quality guy More

Recent X5 Purchase Have been dealing with NW BMW for over four years. This is our 2nd X5 and we were extremely pleased with Barbara Ryland our dealership representative. Have been dealing with NW BMW for over four years. This is our 2nd X5 and we were extremely pleased with Barbara Ryland our dealership representative. She made the order simple and hassle free and guaranteed an excellent price. Frank DiBlasi handled the final transaction and paperwork that was thankfully painless (other than parting with funds :)). And Roy, our BMW Genius was very helpful with the set-up and overview of the new vehicle. All around great experience at NW BMW. Thanks Barbara, Frank and Roy!! More

Wonderful It was very great and I had an amazing experience and I love my BMW. The Person was very nice and it helped a lot It was very great and I had an amazing experience and I love my BMW. The Person was very nice and it helped a lot More

Best car buying experience EVER! truly the best car buying experience ever! Barbara was extremely professional the whole process only took 60 minutes! My sister told me this dealershi truly the best car buying experience ever! Barbara was extremely professional the whole process only took 60 minutes! My sister told me this dealership was great I finally took her advice! I am definitely team #BMW for life now! More

Improvement to the Dealership The conversation with Ms. Clark, the Customer Relations Manager made a 100% difference. She discussed all my tensions about the deal in general, & sh The conversation with Ms. Clark, the Customer Relations Manager made a 100% difference. She discussed all my tensions about the deal in general, & she concluded them. More

Awsome Everyone was very helpful and professional. I was given a detailed walkthrough on all the operations of my vehicle. The stsff has a very pleasant atm Everyone was very helpful and professional. I was given a detailed walkthrough on all the operations of my vehicle. The stsff has a very pleasant atmosphere. Marvin stanback was a great sales person. Frank was very informative and Austin. Is very informational about the cars system. Thank you for all of you help. More

Great Service at Northwest BMW I really did not think I was ready to buy a car on the day of my purchase. However, with the encouragement of your team I made a great purchase. I a I really did not think I was ready to buy a car on the day of my purchase. However, with the encouragement of your team I made a great purchase. I am pleased with the process and I was out of the dealership under 3hrs. Karen stayed in touch with me as I awaited my delivery for apprx. three weeks and I am totally satisfied. More