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BMW of Owings Mills
Owings Mills, MD
837 Reviews
Northwest BMW is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible.
Northwest BMW is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive.
If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car.
But, Northwest BMW is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs.
Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 837 reviews
July 14, 2020
this dealership is a failure and should be closed down. I traded my 2019 ram 1500 for a 2020 Bmw X5 on 06/20/20 and until today 07/14/ 20 my trade in has not been paid off. My bank kept sending me notific I traded my 2019 ram 1500 for a 2020 Bmw X5 on 06/20/20 and until today 07/14/ 20 my trade in has not been paid off. My bank kept sending me notifications why i cancelled my insurance and that my payment is past due. I made several calls to bmw of owings mills to find out why they have not paid off the 2019 ram 1500, my people these were their responses: DAVID HESS MY SALESMAN FOR X5 HAS LONG BEEN SILENT, HE NEVER SHOWED ME THE FEATURES OF THE X5 LIKE A REGULAR CAR DEALER WILL DO. HE NEVER PICKS HIS CALL AT THE DEALERSHIP. MY PEOPLE, THIS DEALERSHIP MADE PAYMENT OF MY 2019 RAM 1500 TO THE WRONG BANK. DID THEY NOT HAVE THE PAPERWORK FOR THE PAYOFF QUOTE. IF I HAD NOT CALLED THEY WOULD NOT HAVE NOTICED THAT THE PAYMENT WERE SENT TO THE WRONG BANK. THIS DEALERSHIP SHOULD BE CLOSED DOWN .THE GENERAL MANAGER , THE FINANCE MANGER MARY BENAKNIN, RAGIME CAMPHOR THE DEAL PROCESSOR AND THE SALESMAN NEED TO GO BACK TO SCHOOL AND LEARN CAR SALES 101. More
by dantemilton68
Employees Worked With
DAVID HESS, RAGIME CAMPHOR, MARY BANAKNIN
May 07, 2020
I wouldn’t go anywhere else.I like the attention and the I wouldn’t go anywhere else. I like the attention and the service. The speed of the service and the quality of the work. And the car is always clean I wouldn’t go anywhere else. I like the attention and the service. The speed of the service and the quality of the work. And the car is always clean and firery bright when I pick it up. Thanx BMW of Owings Mills. More
by L Thornton
Employees Worked With
Mark Johnson, Jeff Kontz
April 23, 2020
Wow! I am so impressed with Michelle Jackson. She is professional, knowledgeable and responsible. Kudos for her. I am not happy with the technician job. professional, knowledgeable and responsible. Kudos for her. I am not happy with the technician job. More
by Danieljj
Employees Worked With
Michelle Jackson
April 18, 2020
The manager and entire staff are very professional, they addressed timely our questions and enable the picking within minutes. Special thanks to Jess and Marry. I strongly recommend them. They offer a wide addressed timely our questions and enable the picking within minutes. Special thanks to Jess and Marry. I strongly recommend them. They offer a wide range of vehicles. More
by Kriss
Employees Worked With
Jess and Marry, Finance. , Rick Buckley, Eric Lowery, Frank DiBlasi, Karen Anderson, keith wehner, Michael Bosenberg, Greg Fauston
April 01, 2020
I had a great experience getting my car serviced. Michelle was friendly and professional. She made sure that I understood everything they were doing and that it got done quickly. Michelle was friendly and professional. She made sure that I understood everything they were doing and that it got done quickly. More
by MNS
Employees Worked With
Michelle Jackson
March 21, 2020
My sale was handled by Eric Lowery and my purchase was smooth from start to finish. Eric partnered me with Tyrone Greene for financing and even assisted with my first maintenance visit. Michelle Jackson d smooth from start to finish. Eric partnered me with Tyrone Greene for financing and even assisted with my first maintenance visit. Michelle Jackson did an amazing communicator and provide excellent service with a loaner vehicle. More
by speightjason
Employees Worked With
Eric Lowery, Tyrone Greene, Michelle Jackson
March 03, 2020
I was treated very well and was told what was going to be done to my vehicle and approximately when it would be finished and it was finished earlier than expected. I will always use BMW of Owings mill. done to my vehicle and approximately when it would be finished and it was finished earlier than expected. I will always use BMW of Owings mill. More
by Chichiwa6
Employees Worked With
Jeremy Cowan
March 02, 2020
Best device department you can count on in the DMV area. I gladly traveled the extra miles to their service department. Always provide me with a loaner and take time to explain details around the work that I gladly traveled the extra miles to their service department. Always provide me with a loaner and take time to explain details around the work that has to be performed. I highly recommend BMW of Owings Mills for all your BMW Service needs. More
by DC Mark
Employees Worked With
Mark Johnson
February 08, 2020
Always professional and helpful. I usually work with Michelle and Jeremy who are the best. Cheerful and always taking time to make sure everything is done correctly. Michelle and Jeremy who are the best. Cheerful and always taking time to make sure everything is done correctly. More
by Dis28
Employees Worked With
Michelle Jackson, Jeremy Cowan
